HP Presario 6271AP Start, Action, Symptom, Problem, Solution, Hardware, Uninstall, Control Panel, Device Manager, CD-ROM, CD-RW, DVD-ROM,or DVD+RW/+R Drive (Continued)

Finding Help & Support

CD-ROM, CD-RW, DVD-ROM, or DVD+RW/+R Drive (Continued)

Symptom Problem Solution

CD-ROM, CD-RW, DVD-ROM, or DVD+RW/+R drive cannot read a disc or takes too long to start.

(Continued)

Windows does not detect CD-ROM or DVD-ROM driver.

1.On the Windows desktop, click Start and then click Control Panel.

2.Click Performance and Maintenance, and then click System.

3.Click the Hardware tab, and then click Device Manager button.

4.Click the plus sign + next to the CD/DVD-ROM drives, and select the drive you are having a problem with.

5.Click Action menu item, and select Uninstall.

6.Restart your computer, and let Windows detect the CD or DVD driver.

Getting Started 7–7