HP Presario 6271AP 2.Turn off the computer:, If the computer responds, click

Using Application Recovery and System Recovery

■Full System Recovery: This recovery process erases and reformats the hard disk drive, creates a new hard disk partition, erases all added hard disk data, and then reinstalls the operating system. You must reinstall any software that was not installed on the computer at the factory.

If your PC has a blank or corrupted hard disk, you are only able to choose the full system recovery option.

To Start System Recovery

1.If the computer responds, back up all data files that you want to save onto removable media, such as CD-RW or diskette. Remove the backup CD or diskette from the PC.

2.Turn off the computer:

❏If the computer responds, click Start on the taskbar, click Turn Off Computer, and then click Turn Off.

Or

❏If the computer does not respond: Press and hold the Power button approximately 5 seconds until the computer turns off.

3.Disconnect all peripheral devices from the PC except the monitor, the keyboard, and the mouse.

6–10 Getting Started