Keyboard commands and typing are not recognized by the computer.

Cause

Solution

 

 

Keyboard connector is not properly connected.

Shut down the computer, reconnect the keyboard to the back of

 

the computer, and then restart the computer.

 

 

Program in use has stopped responding to commands.

Shut down your computer using the mouse and then restart the

 

computer.

 

 

Keyboard needs repairs.

See the Worldwide Limited Warranty for terms and conditions.

 

 

Computer is in Sleep state.

Press the power button to resume from Sleep state.

 

CAUTION: When attempting to resume from Sleep date, do not

 

hold down the power button for more than four seconds.

 

Otherwise, the computer will shut down and you will lose any

 

unsaved data.

 

 

 

Cursor will not move using the arrow keys on the keypad.

 

 

 

 

Cause

Solution

 

 

The Num Lock key is on.

Press the Num Lock key. The Num Lock light should be off if you

 

want to use the arrow keys on the keypad. You can disable or

 

enable the Num Lock key in Computer Setup at Advanced >

 

Device Options.

 

 

 

Mouse does not respond to movement or is too slow.

 

 

 

 

Cause

Solution

 

 

Mouse connector is not properly plugged into the back of the

Shut down the computer using the keyboard.

computer.

Windows 7:

 

 

1.

Press the Ctrl and Esc keys at the same time (or press the

 

 

Windows logo key) to display the Start menu.

 

2.

Use the arrow keys to select Shut Down and then press

 

 

Enter.

 

3.

After the shutdown is complete, plug the mouse connector

 

 

into the back of the computer (or the keyboard) and restart.

 

Windows 8.1:

 

1.

Press the Windows logo + l to open the Settings charm.

 

2.

Use the arrow keys to select Power, and then press Enter.

 

3.

Use the arrow keys to select Shut Down, and then press

 

 

Enter.

 

4.

After the shutdown is complete, plug the mouse connector

 

 

into the back of the computer (or the keyboard) and restart.

 

 

Program in use has stopped responding to commands.

Shut down the computer using the keyboard then restart the

 

computer.

 

 

Mouse may need cleaning.

Remove the roller ball cover on the mouse and clean the internal

 

components.

 

 

 

186 Chapter 8 Troubleshooting without diagnostics

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HP 705 G1 Keyboard connector is not properly connected, Computer, and then restart the computer, Keyboard needs repairs

705 G1 specifications

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