Control panel message

Description

Recommended action

 

 

 

 

1720-SMART Hard Drive Detects Imminent

Hard drive is about to fail. (Some hard drives

1.

Determine if hard drive is giving correct

Failure

have a hard drive firmware patch that will fix an

 

error message. Run the Drive Protection

 

erroneous error message.)

 

System test under using F2 Diagnostics

 

 

 

when booting the computer.

 

 

2.

Apply hard drive firmware patch

 

 

 

if applicable. (Available at

 

 

 

http://www.hp.com/support.)

 

 

3.

Back up contents and replace hard drive.

 

 

 

1796-SATA Cabling Error

One or more SATA devices are improperly

Ensure SATA connectors are used in ascending

 

attached. For optimal performance, the SATA 0

order. For one device, use SATA 0. For two

 

and SATA 1 connectors must be used before

devices, use SATA 0 and SATA 1. For three

 

SATA 2 and SATA 3.

devices, use SATA 0, SATA 1, and SATA 2.

 

 

 

 

2212-USB Key Provisioning failure writing to

USB device used for USB key provisioning will

1.

Try a different USB key device for

device

not allow BIOS to update provision file

 

provisioning.

 

properly.

2.

If the error persists, update to the latest

 

 

 

 

 

BIOS version and ME firmware version.

 

 

3.

If the error still persists, replace the

 

 

 

system board.

 

 

 

 

2217-ME Firmware Version request failure

ME firmware is not properly responding to BIOS

1.

Reboot the computer.

 

query for version information.

2.

If the error persists, update to the latest

 

 

 

 

 

BIOS version and ME firmware version.

 

 

3.

If the error still persists, replace the

 

 

 

system board.

 

 

 

 

2218-ME Firmware Version should be updated

ME firmware must be updated to match current

1.

Update to the latest ME firmware version.

 

functionality contained in the system BIOS.

2.

If the error persists and system BIOS has

 

 

 

 

 

been recently updated, restore previous

 

 

 

system BIOS version.

 

 

3.

If the error still persists, replace the

 

 

 

system board.

 

 

 

 

2219-USB Key Provisioning file has invalid

Provisioning file contained on the USB key has

1.

Recreate the provisioning file using third

header identifier

been corrupted or is not a valid version for the

 

party management console software.

 

current ME firmware.

2.

If the error persists and system BIOS has

 

 

 

 

 

been recently updated, restore previous

 

 

 

system BIOS version. Otherwise, update

 

 

 

the ME firmware version.

 

 

3.

If the error still persists, replace the

 

 

 

system board.

 

 

 

 

2220-USB Key Provisioning file has mismatch

Provisioning file contained on the USB key is

1.

Reboot the computer.

version

not a valid version for the current ME firmware.

2.

If the error persists and system BIOS has

 

 

 

 

 

been recently updated, restore previous

 

 

 

system BIOS version. Otherwise, update

 

 

 

the ME firmware version.

 

 

3.

If the error still persists, replace the

 

 

 

system board.

 

 

 

Invalid Electronic Serial Number

Electronic serial number is missing.

Enter the correct serial number in Computer

 

 

Setup.

 

 

 

 

204 Chapter 9 POST error messages

Page 213 Page 215
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HP 705 G1 manual Smart Hard Drive Detects Imminent, Determine if hard drive is giving correct, Failure, Reboot the computer
Page 213 Page 215

705 G1 specifications

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