chapter 2
| Problem | Possible cause | Solution |
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| During installation, the system | Your monitor’s display resolution is | 1 Click Cancel in the system |
english | requirements dialog box appears, | set below minimum system | requirements dialog box. |
indicating that my computer | requirements. For more | 2 | |
not meet the minimum system | requirements on page 18. | 3 Click the Settings tab. | |
| monitor’s display resolution does | information, see system | select Properties. |
| requirements. |
| 4 Move the slider to the right until |
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| the resolution is 800 x 600 or |
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| higher. |
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| 5 Click Apply. A Monitor Settings |
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| message appears. |
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| 6 Click Yes to accept the changes. |
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| 7 Reinstall the printer software. |
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| The software did not install | There may be a conflict with your | Uninstall the printer software. To |
| correctly on my computer. | virus protection program. | do this, insert the HP Photosmart |
| OR | OR | CD into your computer, then follow |
| I need to reinstall the printer | There may be a conflict with | the instructions on your computer |
| software. | another software program. | screen. If the prompt to uninstall |
| (Continued on the following page) |
| does not appear, use the |
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| instructions on page 11 to |
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| uninstall the software. |
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| Windows 98, ME, and XP |
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| 1 Pause or disable any active |
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| virus protection programs or |
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| other startup programs during |
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| installation. Important: Restore |
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| original settings once the install |
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| is complete. |
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| 2 From the Start menu, click Run. |
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| Type MSCONFIG in the run |
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| command line and click OK. |
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| The Configuration Utility |
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| appears. |
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| 3 From the General tab, click |
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| Selective Startup and deselect |
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| the Load Startup Group Items |
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| or Load Startup Items check |
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| box. |
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| 4 Click OK and restart the |
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| computer. |
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| 5 Insert the HP Photosmart printer |
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| software CD that came with |
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| your printer. |
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| 6 Once software installation is |
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| complete, repeat step one. |
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| 7 When the Configuration Utility |
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| appears, click Normal Startup. |
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| 8 Click OK and restart the |
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| computer. When the computer |
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| restarts, remove the HP |
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| Photosmart CD and follow the |
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| setup instructions in the HP |
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| Photosmart Setup Guide that |
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| came with your printer. |
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12 | hp photosmart 7900 series |
