Resetting with the tablet powered off
If the tablet does not start normally, or if you do not remember the lock screen password, you can reset the tablet without turning it on.
CAUTION: All data saved on your device is deleted when you perform a factory reset. All apps are uninstalled, but it may be possible to restore data in your email account. Back up all important files with an external storage device or to the cloud using one of several commercially available solutions, before resetting the tablet.
1.Disconnect the AC adapter from the tablet.
2.With the tablet powered off, press and hold the volume up (+) button and the power button at the same time.
3.When the system recovery menu appears, use the volume down
4.Press the power button to select.
The screen displays Confirm wipe of all user data? THIS CAN NOT BE UNDONE
5.Use the volume down
6.Press the power button to begin the reset.
A recovery system screen shows the reset process.
7.When the screen displays the message Data wipe complete, highlight reboot system now, and then press the power button to select.
The tablet will reboot.
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