Problem

Possible cause

Solution

The camera

The camera is

Turn on the camera, or turn it off

does not

turned off or

and then on again.

respond

has shut down.

 

when I press

 

 

The camera is

The camera buttons, except for

a button.

connected to a

the OFF/Mode selector, do not

 

 

computer.

respond when the camera is

 

 

connected to a computer.

 

 

 

 

The batteries

Replace or recharge the batteries.

 

are drained.

 

 

 

 

 

The camera

Remove and reinsert the batteries.

 

has stopped

Replace the batteries if necessary.

 

operating.

 

 

 

 

The camera

You did not

Press the Shutter button all the

does not take

press the

way down.

a picture

Shutter button

 

when I press

hard enough.

 

the Shutter

 

 

The memory

Install the memory card.

button.

card is not

 

 

 

 

installed.

 

 

 

 

 

The memory

Unload images from the camera

 

card is full.

to your computer, then delete all

 

 

images on the memory card. Or

 

 

replace the card with a new one.

 

 

 

 

The memory

Unlock the memory card.

 

card is locked.

 

 

 

 

 

The flash is

Wait until the flash has recharged

 

recharging.

before taking another picture.

 

 

 

 

The camera is

Wait a few seconds for the

 

still saving the

camera to finish processing the

 

last picture you

image, and then press the Shutter

 

took.

button.

 

 

 

72

 

hp photosmart 850 user’s manual