Message

Possible cause

Solution

Printer is out of

Your printer is

If OK is visible on the

paper

out of paper.

Image Display, load paper

 

 

and then press the Menu/

 

 

OK button on the camera.

 

 

Otherwise, load paper,

 

 

and then press OK or

 

 

Continue on your printer.

 

 

 

Printing canceled

The print job has

Press the Menu/OK button

 

been canceled.

on the camera. Complete

 

 

the print request again.

 

 

 

Any error code

The camera may

Turn the camera off and

numbers that

have a hardware

then on again. If the

appear

or firmware

problem persists, call HP

 

problem.

Support (see page 82).

 

 

 

Error messages on the computer

Message

Possible cause

Solution

Connection

The camera

Try connecting the camera

between the

might be

directly to the computer,

imaging device

connected to a

or disconnect other

and computer

computer

devices attached to the

failed

through a USB

USB hub.

 

hub.

 

 

 

 

The software

The computer

Either install a memory

cannot retrieve

needs to write

card, make room on the

the Share Menu

files to the

memory card, or unlock it.

information from

memory card

 

your camera

during HP Instant

 

 

Share setup, but

 

 

the memory card

 

 

is either missing,

 

 

full, or locked.

 

 

 

 

80

hp photosmart 850 user’s manual