Troubleshooting and Maintenance

Troubleshooting Your Computer

If sound does not record

Check the software controls for recording sound: click Start, Programs (or All Programs), Accessories, Multimedia (or Entertainment), Sound Recorder.

In Volume Control, click Options, Properties, and make sure the microphone is enabled in the recording controls.

Test the audio with the e-Diagtools diagnostics. See “Testing the Hardware” on page 146.

If you hear a loud high-pitched whine (feedback) from the speakers

In the Volume Control, try reducing the Master volume: double-click the speaker icon in the taskbar.

In Volume Control, click Options, Properties, and select the microphone option for the playback settings. Then in Volume Control, make sure the microphone is muted.

Avoid using the built-in microphone and built-in speaker at the same time.

CD-ROM and DVD Problems

If you can’t boot from a CD or DVD in the CD/DVD drive

Make sure the CD or DVD is bootable, such as the Recovery CD.

Make sure the CD-ROM/DVD drive is selected as the boot device—see “To change the boot device” on page 30.

Restart the computer: click Start, Shut Down (or Turn Off Computer), Restart.

Test the DVD drive with the e-Diagtools diagnostics. See “Testing the Hardware” on page 146.

If a DVD plays erratically

Dirt or smudges can cause a disc to skip. Clean the disc with a soft cloth. If the disc is badly scratched, it will probably have to be replaced.

If you’re playing the DVD on battery power, try changing the power scheme. See the hint under “To play DVD movies” on page 75.

Corporate Evaluator’s Guide 125

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HP Book vt6200 CD-ROM and DVD Problems, If sound does not record, If you can’t boot from a CD or DVD in the CD/DVD drive

Book vt6200 specifications

The HP Book VT6200 is a versatile and functional laptop designed to meet the needs of both professionals and students. With its sleek design and powerful performance capabilities, it stands out in the crowded market of laptops.

One of the main features of the HP Book VT6200 is its display. It comes equipped with a 15.6-inch Full HD display, providing vibrant colors and sharp resolution. This makes it ideal for a wide range of applications, from video streaming to graphic design. The anti-glare technology ensures that users can work comfortably, even in brightly lit environments.

Powered by the latest Intel Core processors, the VT6200 delivers impressive performance for multitasking, gaming, or demanding applications. The laptop supports up to 16GB of RAM, allowing users to run multiple applications simultaneously without lag. Additionally, it offers various storage options, including SSD configurations for quick boot times and file access, enhancing overall productivity.

The HP Book VT6200 prioritizes connectivity and expandability. It features multiple USB ports, including USB-C, HDMI output for external displays, and an SD card reader, allowing seamless connections to various devices. The laptop also includes Wi-Fi 6 technology, ensuring fast and stable internet connections, which is crucial for remote work and online learning.

Battery life is another impressive characteristic of the VT6200, designed to last throughout a full day of use. This makes it an excellent choice for individuals who are always on the go. The laptop's lightweight design further emphasizes portability, making it easy to carry around without sacrificing performance.

Security features are also a focus for the HP Book VT6200. It includes a fingerprint reader and various software solutions to keep personal information secure and protect against unauthorized access, making it suitable for professionals who handle sensitive data.

In conclusion, the HP Book VT6200 is an outstanding laptop that blends performance, functionality, and security. With its robust hardware, ample connectivity options, and sleek design, it caters to a wide audience, whether for educational purposes, daily tasks, or professional needs. This laptop exemplifies HP's commitment to delivering high-quality technology that empowers users.