Be sure that the wireless router or access point is properly connected to its power adapter and to the cable or DSL modem, and that the lights are on.

Disconnect and then reconnect all cables, and turn the power off and then back on.

The optical disc tray does not open for removal of a CD or DVD

1.Insert the end of a paper clip (1) into the release access in the front bezel of the drive.

2.Press in gently on the paper clip until the disc tray is released, and then pull out the tray (2) until it stops.

3.Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.

NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.

4.Close the disc tray and place the disc in a protective case.

The computer does not detect the optical drive

If your operating system does not detect an installed device, the device driver software may be missing or corrupted.

1.Remove any discs from the optical drive.

2.Click Computer and then click System Monitor.

3.On the Hardware tab, identify the Storage Controller in the Type column.

4.Click the triangle next to the devices until you locate your optical drive. If the drive is listed, it should be functioning correctly.

90 Appendix A Troubleshooting and support

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HP C1E67UT manual Optical disc tray does not open for removal of a CD or DVD, Computer does not detect the optical drive

C1E67UT specifications

The HP C1E67UT is a dynamic and robust notebook designed for professionals and everyday users who seek reliability and performance in their computing experience. This laptop stands out due to its powerful specifications and innovative technologies that cater to a wide range of tasks, from business applications to multimedia usage.

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In conclusion, the HP C1E67UT is a powerful, feature-rich notebook designed to meet the needs of both professionals and casual users. Its combination of a strong processor, vibrant display, generous storage options, and durable build makes it an excellent choice for anyone seeking a reliable computing solution. With its array of features, the HP C1E67UT is well-equipped for any task, from business applications to entertainment, catering to a diverse audience.