The computer is on but is not responding

If the computer is turned on but is not responding to software or keyboard commands, try the following emergency shutdown procedures, in the sequence provided, until shutdown occurs:

CAUTION: Emergency shutdown procedures result in the loss of unsaved information.

Press and hold the power button for at least 5 seconds.

Disconnect the computer from external power and remove the battery.

The computer is unusually warm

It is normal for the computer to feel warm to the touch while it is in use. But if the computer feels unusually warm, it may be overheating because a vent is blocked.

If you suspect that the computer is overheating, allow the computer to cool to room temperature. Be sure to keep all vents free from obstructions while you are using the computer.

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

NOTE: The fan in the computer starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during operation.

An external device is not working

Follow these suggestions if an external device does not function as expected:

Turn on the device according to the manufacturer's instructions.

Be sure that all device connections are secure.

Be sure that the device is receiving electrical power.

Be sure that the device, especially if it is older, is compatible with the operating system.

Be sure that the correct drivers are installed and updated.

The wireless network connection is not working

If a wireless network connection is not working as expected, follow these suggestions:

To enable or disable a wireless or wired network device, right-click the Network Connection icon in the notification area, at the far right of the taskbar. To enable devices, select the check box from the menu option. To disable the device, clear the check box.

Be sure that the wireless device is turned on.

Be sure that the computer wireless antennas are free from obstructions.

Be sure that the cable or DSL modem and its power cord are properly connected and that the lights are on.

Troubleshooting 89

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HP C1E67UT manual Computer is on but is not responding, Computer is unusually warm, An external device is not working

C1E67UT specifications

The HP C1E67UT is a dynamic and robust notebook designed for professionals and everyday users who seek reliability and performance in their computing experience. This laptop stands out due to its powerful specifications and innovative technologies that cater to a wide range of tasks, from business applications to multimedia usage.

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In conclusion, the HP C1E67UT is a powerful, feature-rich notebook designed to meet the needs of both professionals and casual users. Its combination of a strong processor, vibrant display, generous storage options, and durable build makes it an excellent choice for anyone seeking a reliable computing solution. With its array of features, the HP C1E67UT is well-equipped for any task, from business applications to entertainment, catering to a diverse audience.