HP C1E67UT manual 9

11 Backup and Recovery ................................................................................................................................	77
Performing a system recovery ............................................................................................................	77
Backing up your information ...............................................................................................................	79
12 Computer Setup (BIOS) and Advanced System Diagnostics .................................................................	80
Starting Computer Setup ....................................................................................................................	80
Using Computer Setup .......................................................................................................................	80
Navigating and selecting in Computer Setup .....................................................................	80
Restoring factory settings in Computer Setup ...................................................................	81
Updating the BIOS .............................................................................................................................	82
Determining the BIOS version ...........................................................................................	82
Downloading a BIOS update .............................................................................................	82
Using Advanced System Diagnostics .................................................................................................	83
13 MultiBoot .....................................................................................................................................................	84
About the boot device order ...............................................................................................................	84
Enabling boot devices in Computer Setup .........................................................................................	85
Considering boot order changes ........................................................................................................	85
Choosing MultiBoot preferences ........................................................................................................	86
Setting a new boot order in Computer Setup .....................................................................	86
Dynamically choosing a boot device using the f9 prompt ..................................................	87
Setting a MultiBoot Express prompt ..................................................................................	87
Entering MultiBoot Express preferences ...........................................................................	87
Appendix A Troubleshooting and support ....................................................................................................	88
Troubleshooting ..................................................................................................................................	88
The computer is unable to start up ....................................................................................	88
The computer screen is blank ............................................................................................	88
Software is functioning abnormally ....................................................................................	88
The computer is on but is not responding ..........................................................................	89
The computer is unusually warm .......................................................................................	89
An external device is not working ......................................................................................	89
The wireless network connection is not working ................................................................	89
The optical disc tray does not open for removal of a CD or DVD ......................................	90
The computer does not detect the optical drive .................................................................	90
A disc does not play ...........................................................................................................	91
A movie is not visible on an external display .....................................................................	91
The process of burning a disc does not begin, or it stops before completion ....................	92
Contacting support .............................................................................................................................	92
Labels .................................................................................................................................................	93

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