Chapter 14

Solution: You can change the language settings at any time from the Preferences menu.

For more information, see:

“Set your language and country/region” on page 19

Troubleshooting

I received a message on the display that the printer alignment failed

Cause: The incorrect type of paper is loaded in the input tray (for example, colored paper, paper with text on it or, certain recycled paper).

Solution: Load unused plain white letter or A4 paper into the input tray, and then try the alignment again.

If the alignment fails again, you might have a defective sensor on the print head assembly. Contact HP support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

For more information, see:

“Align the printer” on page 138

The HP All-in-One does not print

Cause: The HP All-in-One and computer are not communicating with each other.

Solution: Check the connection between the HP All-in-One and computer. For more information, see:

“Communication problems over a USB connection” on page 145

Cause: There might be a problem with one or more of the ink cartridges.

Solution: Check that the ink cartridges are installed properly and have ink. For more information, see:

“Work with ink cartridges” on page 135

Cause: The HP All-in-One might not be turned on.

Solution: Look at the display on the HP All-in-One. If the display is blank and the On button is not lit, the HP All-in-One is turned off. Make sure the power cord is firmly connected to the HP All-in-One and plugged into a power outlet. Press the On button to turn on the HP All-in-One.

Cause: The HP All-in-One might be out of paper.

Solution: Load paper in the input tray. For more information, see:

“Load paper” on page 64

152 Troubleshooting

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HP L2526A, C8100 manual HP All-in-One does not print, Communication problems over a USB connection on
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L2526A, C8100 specifications

The HP C8100, also known as the HP LaserJet Enterprise MFP M630 series, and the L2526A are multifunction printer solutions that cater specifically to the needs of businesses and enterprises. These devices are engineered to enhance productivity, streamline workflows, and provide high-quality outputs.

One of the standout features of the HP C8100 is its impressive printing speed. The printer can deliver up to 50 pages per minute, making it an ideal choice for environments that require high-volume printing. This efficiency is complemented by its first-page-out time, which can be as short as 5.6 seconds, ensuring that users do not experience long wait times for their documents.

The HP C8100 incorporates advanced technology that focuses on energy efficiency. With HP’s Auto-On/Auto-Off technology, the printer intelligently manages its power consumption based on usage patterns, thus lowering operational costs while being environmentally friendly. The HP JetIntelligence technology further enhances the printer's performance by optimizing cartridge performance and improving print quality.

Security is a crucial aspect of modern printing solutions, and the HP C8100 is equipped with robust security features. It includes secure boot, firmware integrity checking, and secure erase, which protect sensitive data and guard against unauthorized access. These security measures are essential for organizations handling confidential information.

In terms of connectivity, the HP C8100 supports a variety of options, including USB, Ethernet, and Wi-Fi, allowing users to print from multiple devices with ease. Mobile printing capabilities are also supported, enabling seamless printing from smartphones and tablets through apps like HP Smart and Google Cloud Print.

User-friendliness is another hallmark of the HP C8100 series. The printer features a large, intuitive touchscreen interface that simplifies navigation and management of printer settings. Moreover, its duplex printing capability helps to save paper and reduce waste, making it a sustainable choice.

The L2526A toner cartridge, which works with the HP C8100, is designed to provide high-quality prints with sharp text and vibrant images. It achieves a high page yield, thus reducing the frequency of replacements and contributing to lower overall printing costs.

Overall, the HP C8100 and L2526A are designed for performance, reliability, and security, making them excellent choices for businesses seeking efficient and high-quality printing solutions. With features tailored to meet the demands of modern workplaces, they stand out as leading devices in the multifunction printer market.
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