Chapter 14

The HP All-in-One does not read the memory card or storage device

Cause: The card is inserted backwards or upside down.

Solution: Turn the memory card so that the label side is up and the contacts are facing the HP All-in-One, and then push the card forward into the appropriate slot until the Photo light turns on.

If the memory card is not inserted properly, the HP All-in-One will not respond and the Photo light (near the memory card slots) will not turn on.

After the memory card has been inserted properly, the Photo light will blink for a few seconds, and then remain lit.

Troubleshooting

Cause: The memory card or storage device is not fully inserted.

Solution: Make sure you fully insert the memory card into the appropriate slot on the HP All-in-One. Or, if you are using a storage device such as a keychain drive, make sure you fully insert the storage device into the front USB port.

If the memory card or storage device is not inserted properly, the HP All-in-One will not respond and the Photo light (near the memory card slots) will not turn on.

After a memory card or storage device has been inserted properly, the Photo light will blink for a few seconds, and then remain lit.

Cause: You have inserted more than one memory card, or you have an inserted a memory card and a storage device at the same time.

Solution: If you have inserted more than one memory card, remove one of the memory cards. You can use only one memory card at a time.

If you have a memory card and a storage device connected, remove either the memory card or the storage device. You can use only one at a time.

Cause: The file system is corrupted.

Solution: Check the display for an error message telling you about the problem and how to solve it.

If the file system on the card is corrupt, reformat the memory card in your digital camera.

CAUTION: Reformatting the memory card will delete any photos stored on the card. If you have previously transferred the photos from your memory card to a computer, try printing the photos from the computer. Otherwise, you will need to retake any photos you might have lost.

The Photo light next to the memory card slots is blinking

Cause: The HP All-in-One is reading the memory card.

Solution: Do not pull out the memory card while the Photo light is flashing. A flashing light means the HP All-in-One is accessing the memory card. Wait until the

180 Troubleshooting