HP Cluster Test Software manual Support and other resources, Intended audience, Contacting HP

4 Support and other resources

Intended audience

It is assumed the reader has the experience in the following areas:

•the Linux operating system

•HP hardware, including all HP ProLiant models, Integrity servers, and ProCurve switches

•configuration of BIOS settings, iLO/IPMI, and ProCurve switches

Contacting HP

Before you contact HP

Be sure to have the following information available before you contact HP:

•Technical support registration number (if applicable)

•Product serial number (if applicable)

•Product model name and number

•Applicable error message

•Add-on boards or hardware

•Third-party hardware or software

•Operating system type and revision level

HP contact information

For HP technical support, send a message to ClusterTestSupport@hp.com.

Related information

Documentation

All Cluster Test documentation is available at http://www.hp.com/go/ct-docs.

•HP Cluster Test Installation Guide: for instructions on installing and removing Cluster Test, as well as requirements information.

•HP Cluster Test Release Notes: for information on what's in each Cluster Test release and the hardware support matrix.

•HP Cluster Test Administration Guide: to learn the full functionality of HP Cluster Test to select the best version of Cluster Test for your environment, to create custom Cluster Test procedures, and for step-by-step instructions for running Cluster Test as recommended by HP.

•HP SmartStart Scripting Toolkit Linux Edition User Guide

•HP SmartStart Scripting Toolkit Linux and Windows Editions Support Matrix

Websites

HP Documentation

•HP Cluster Test Software documentation: http://www.hp.com/go/ct-docs

•HP Cluster Software documentation: http://www.hp.com/go/linux-cluster-docs

•HP Cluster Hardware documentation: http://www.hp.com/go/hpc-docs

Intended audience 21