Table A-2Diagnostic Front Panel LEDs and Audible Codes (continued)

Activity

Beeps

Possible Cause

Recommended Action

 

 

 

 

 

 

 

 

3.

Replace the power supply.

 

 

 

4.

Replace the system board.

 

 

 

OR

 

 

 

 

The USDT power supply adapter must be at 135W

 

 

 

and use the Smart ID technology before the

 

 

 

system will power up. Replace the power supply

 

 

 

adapter with the HP-supplied USDT power supply

 

 

 

adapter.

 

 

 

 

Red Power LED flashes five

5

Pre-video memory error.

CAUTION: To avoid damage to the DIMMs or

times, once every second,

 

 

the system board, you must unplug the computer

followed by a two second

 

 

power cord before attempting to reseat, install, or

pause. Beeps stop after fifth

 

 

remove a DIMM module.

iteration but LEDs continue

 

 

1.

Reseat DIMMs.

until problem is solved.

 

 

 

 

 

2.

Replace DIMMs one at a time to isolate the

 

 

 

 

faulty module.

 

 

 

3.

Replace third-party memory with HP

 

 

 

 

memory.

 

 

 

4.

Replace the system board.

 

 

 

 

Red Power LED flashes six

6

Pre-video graphics error.

For systems with a graphics card:

times, once every second,

 

 

1.

Reseat the graphics card.

followed by a two second

 

 

pause. Beeps stop after fifth

 

 

2.

Replace the graphics card.

iteration but LEDs continue

 

 

until problem is solved.

 

 

3.

Replace the system board.

 

 

 

 

 

 

For systems with integrated graphics, replace the

 

 

 

system board.

 

 

 

 

Red Power LED flashes seven

7

System board failure

Replace the system board.

times, once every second,

 

(ROM detected failure

 

 

followed by a two second

 

prior to video).

 

 

pause. Beeps stop after fifth

 

 

 

 

iteration but LEDs continue

 

 

 

 

until problem is solved.

 

 

 

 

 

 

 

 

 

Red Power LED flashes eight

8

Invalid ROM based on bad

1.

Reflash the system ROM with the latest BIOS

times, once every second,

 

checksum.

 

image. See the “Boot Block Emergency

followed by a two second

 

 

 

Recovery Mode” section of the Desktop

pause. Beeps stop after fifth

 

 

 

Management Guide for more information.

iteration but LEDs continue

 

 

2.

Replace the system board.

until problem is solved.

 

 

 

 

 

 

 

Red Power LED flashes nine

9

System powers on but is

1.

Check that the voltage selector, located on

times, once every second,

 

unable to boot.

 

the rear of the power supply (some models),

followed by a two second

 

 

 

is set to the appropriate voltage. Proper

pause. Beeps stop after fifth

 

 

 

voltage setting depends on your region.

iteration but LEDs continue

 

 

2.

Unplug the AC power cord from the

until problem is solved.

 

 

 

 

 

 

computer, wait 30 seconds, then plug the

 

 

 

 

power cord back in to the computer.

 

 

 

3.

Replace the system board.

 

 

 

4.

Replace the processor.

 

 

 

 

 

56 Appendix A POST Error Messages

ENWW

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HP dc7800 tower manual Use the Smart ID technology before
Page 61 Page 63

dc7800 tower specifications

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