Table 2-12Solving Network Problems (continued)

Network status link light never flashes.

NOTE: The network status light is supposed to flash when there is network activity.

Cause

Solution

 

 

Network controller is not set up properly.

Check for the device status within Windows, such as Device Manager for driver load and the Network Connections applet within Windows for link status.

Network controller is disabled.

1.

Run Computer Setup and enable network controller.

 

2.

Enable the network controller in the operating system via

 

 

Device Manager.

 

 

Network driver is not properly loaded.

Reinstall network drivers.

 

 

System cannot autosense the network.

Disable auto-sensing capabilities and force the system into the

 

correct operating mode.

 

 

 

Diagnostics reports a failure.

 

 

 

 

Cause

Solution

 

 

 

The cable is not securely connected.

Ensure that the cable is securely attached to the network connector and that the other end of the cable is securely attached to the correct device.

The cable is attached to the incorrect connector.

Ensure that the cable is attached to the correct connector.

 

 

There is a problem with the cable or a device at the other end

Ensure that the cable and device at the other end are operating

of the cable.

correctly.

Network controller interrupt is shared with an expansion board. Under the Computer Setup Advanced menu, change the

 

resource settings for the board.

 

 

The network controller is defective.

Contact an authorized service provider.

 

 

Diagnostics passes, but the computer does not communicate with the network.

Cause

Solution

 

 

Network drivers are not loaded, or driver parameters do not match current configuration.

Make sure the network drivers are loaded and that the driver parameters match the configuration of the network controller.

Make sure the correct network client and protocol is installed.

The network controller is not configured for this computer.

Select the Network icon in the Control Panel and configure the network controller.

Network controller stopped working when an expansion board was added to the computer.

Cause

Solution

 

 

Network controller interrupt is shared with an expansion board. Under the Computer Setup Advanced menu, change the resource settings for the board.

The network controller requires drivers.

Verify that the drivers were not accidentally deleted when the

 

drivers for a new expansion board were installed.

 

 

The expansion board installed is a network card (NIC) and

Under the Computer Setup Advanced menu, change the

conflicts with the embedded NIC.

resource settings for the board.

 

 

ENWW

Solving Network Problems 35

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HP dc7800 tower manual Solving Network Problems, Network status link light never flashes Cause Solution
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dc7800 tower specifications

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