3Click Clean the Print Cartridges and follow the directions on the screen.

If the print quality improves by going through this sequence once, but the quality is still not quite good enough, try going through the procedure again. Start at step 1, or click on the “Intermediate Clean” button on the last cleaning window. There is no harm done but a little wasted time and ink.

But if these steps do not improve the print quality, your print cartridges might be low on ink. Replace the print cartridges.

Also, dust fibers occasionally drag through the wet ink and streak it. If problems persist, continue to Procedure 2.

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Procedure 2: Eliminating ink streaks

Customers using HP DeskJet printers in dusty environments might occasionally experience ink streaks because of a small accumulation of debris inside the printer. This debris can include dust, hair, carpet, or clothing fibers. Ink streaking is easily prevented or corrected by cleaning two areas of the printer: the print cartridges and the print cartridge cradle.

Materials you will need to clean your printer

Before you begin, make sure you have the following materials available:

Cotton swabs or any soft material that will not come apart or leave fibers (for example, a piece of clean cotton cloth).

Distilled, filtered, or bottled water (tap water might contain contaminants that can damage the print cartridges).

Scrap paper or paper towels to set the print cartridges on while you are working.

CAUTION Be careful not to get ink on your hands or clothing.

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