English

Getting Help

Should you have a technical support question or your HP Digital Picture frame requires service within the warranty period, please contact the original point of purchase or an authorized HP reseller in your country. If service is not available at those locations, please contact an HP Branded Product warranty agent from the support contact list provided below. A service agent will work with you to troubleshoot your issue and if necessary, issue a Return Material Authorization (RMA) number in order to replace your HP Branded Product. For warranty claims, you will be required to provide a copy of your original dated sales receipt as proof of purchase and the issued RMA number. You will be responsible for shipping charges when shipping the product to the service center. The service agent will provide you with an address and you will also be responsible for any shipping charges to the warranty service center. Once your product is received by this service center, a replacement unit will be shipped back to you typically within 5 business days.

 

Email Support:

Language

 

Email Address

 

 

 

Dutch

 

hollands@hpodd.com

 

 

 

Chinese

 

simp.chinese@hpodd.com

 

 

 

trad.chinese@hpodd.com

 

 

 

 

 

English

 

english@hpodd.com

 

 

 

Français

 

francais@hpodd.com

 

 

 

Deutsch

 

deutsch@hpodd.com

 

 

 

Italiano

 

italiano@hpodd.com

 

 

 

Japanese

 

nippon@hpodd.com

 

 

 

Korean

 

korean@hpodd.com

 

 

 

Portuguese

 

portugues@hpodd.com

 

 

 

Espanol

 

espanol@hpodd.com

 

 

 

Svenska

 

svensk@hpodd.com

 

 

 

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HP DF780, DF720, DF1000 manual Getting Help, Email Support