Table 1 Common issues (continued)

Symptom

Possible Cause

Solution

Fatal Error.

Replication Manager is not able to connect to

•

Ensure that Replication Manager is running

 

the database.

 

on the server.

 

 

•

If the Replication Manager will not start-up:

 

 

 

1. Completely uninstall Replication Manager.

 

 

 

2. Perform a new installation of Replication

 

 

 

Manager.

 

 

 

3. Use the Restore utility (see Restoring the

 

 

 

D2D Replication Manager database) and

 

 

 

choose the most recent backup.

 

 

 

 

Replication

Port number 3095 is already used by another

1.

Edit the server.xml file in the \tomcat\conf

Manager service is

application.

 

folder and change the port number 3095 to

not starting.

 

 

some other free port number value, in the

 

 

 

line Connector port="3095"

 

 

 

protocol="HTTP/1.1"

 

 

 

connectionTimeout="20000"/.

 

 

2.

Restart Replication Manager from the

 

 

 

windows services list.

 

 

 

Replication

 

Continue to backup the database, using backup

Manager crashed.

 

utility on the Program Menu at regular intervals,

 

 

so that these can be used for restoring in case

 

 

of any Replication Manager crash.

 

 

1.

Completely uninstall Replication Manager.

 

 

2.

Perform a new installation of Replication

 

 

 

Manager.

 

 

3.

Use the Restore utility (see Restoring the D2D

 

 

 

Replication Manager database) and choose

 

 

 

the most recent backup.

88 Troubleshooting