Customer support, Contacting customer support | HP DV5-2077CL

8 Customer support

Contacting customer support

If the information provided in this user guide, in the HP Notebook Reference Guide, or in Help and Support does not address your questions, you can contact HP Customer Support at:

http://www.hp.com/go/contactHP

NOTE: For worldwide support, click Contact HP worldwide on the left side of the page, or go to http://welcome.hp.com/country/us/en/wwcontact_us.html.

Here you can:

●Chat online with an HP technician.

NOTE: When technical support chat is not available in a particular language, it is available in English.

●E-mail HP Customer Support.

●Find HP Customer Support worldwide telephone numbers.

●Locate an HP service center.

Labels

The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer.

●Integrated service tag—Provides regulatory information about the computer, as well as the service tag, which includes the computer model number, serial number, and warranty information. This label is affixed inside the battery bay.

ComponentDescription

(1) Regulatory Information	Provides regulatory information about the computer.

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HP DV5-2077CL manual Customer support, Contacting customer support, Labels

Contents

Getting Started Product notice Safety warning notice Iv Safety warning notice Table of contents Contacting customer support Labels Input power Operating environment Viii Welcome Resources For information about Finding information Getting to know your computer TopTouchPad Component Description Lights Buttons Keys Front Right-side Protection, refer to the HP Notebook Reference Guide Left-side MediaSmart Webcam Display Bottom Enabling HP QuickWeb HP QuickWebStarting HP QuickWeb Identifying the QuickWeb LaunchBar Identifying the QuickWeb LaunchBar icons Identifying the QuickWeb control icons Identifying the QuickWeb LaunchBar Identifying the QuickWeb system tray icons Configuring the network Starting Microsoft WindowsTurning HP QuickWeb on and off Networking Using an Internet service provider ISP Connecting to a wireless network Connecting to an existing WlanSetting up a new Wlan network Configuring a wireless router Using the keyboard Using the action keysKeyboard and pointing devices Using pointing devices Using keypadsSetting pointing device preferences Turning the TouchPad on and off Using the TouchPad Using TouchPad gestures Pinching/Zooming Rotating Inserting or removing the battery Maintenance Removing the hard drive Replacing or upgrading the hard drivePage Installing a hard drive Adding or replacing memory modules Page Page Page Cleaning the display Cleaning the TouchPad and keyboardUpdating programs and drivers Routine care Recovery discs Backup and recovery Performing a system recovery Recovering using the recovery discs Using Windows Backup and RestoreBacking up your information When to create restore points Using system restore points Customer support Contacting customer supportLabels Service tag Specifications Input powerOperating environment Jacks Index Hdmi USB