Maintenance and Service Guide
Page
Contents
Illustrated Parts Catalog
Removal and Replacement Procedures
Contents
Product Description
Features
Product Description
Resetting the Computer
Power Management
External Components
Component Function
Front Components
Right-Side Components
Right-Side Components
Left-Side Components
Left-Side Components
Rear Panel Components
Rear Panel Components
Standard Keyboard Components
Fn key
Standard Keyboard Components
Top Components
Top Components
Top Components
QuickPlay and Quick Launch Button Components
QuickPlay and Quick Launch Button Components
TouchPad Components
Bottom Components
Bottom Components
Design Overview
Computer Setup
Troubleshooting
Select To Do This
File Menu
Security Menu
Selecting from the Security Menu
Diagnostics Menu
Selecting from the Diagnostics Menu
System Configuration Menu
Selecting from the System Configuration Menu
Troubleshooting Flowcharts Overview
Troubleshooting Flowcharts
Flowchart No Power Part
Flowchart 2.1-Initial Troubleshooting
Flowchart 2.2-No Power, Part
Flowchart 2.3-No Power, Part
External
Flowchart 2.4-No Power, Part
Flowchart 2.5-No Power, Part
Flowchart 2.6-No Video, Part
Flowchart No Video Part
Flowchart 2.7-No Video, Part
Flowchart 2.8-Nonfunctioning Docking Device if applicable
Go to Flowchart 2.13-No OS Loading Diskette Drive
Flowchart 2.9-No Operating System OS Loading
Loading
Flowchart 2.10-No OS Loading, Hard Drive, Part
Flowchart No OS Loading Hard Drive, Part
Flowchart 2.11-No OS Loading, Hard Drive, Part
Flowchart 2.12-No OS Loading, Hard Drive, Part
Flowchart 2.13-No OS Loading, Diskette Drive
Flowchart 2.14-No OS Loading, Optical Drive
Flowchart 2.15-No Audio, Part
Flowchart 2.16-No Audio, Part
Cmos
Flowchart 2.17-Nonfunctioning Device
Flowchart 2.18-Nonfunctioning Keyboard
Pointing device Not operating Properly Connect computer
Flowchart 2.19-Nonfunctioning Pointing Device
Flowchart 2.20-No Network/Modem Connection
Serial Number Location
Illustrated Parts Catalog
Computer Major Components
Spare Parts Computer Major Components
Keyboard assembly frame
Item Description Number
Keyboards
Computer Major Components
Speakers
Spare Part
System boards
Optical drives
Computer Major Components
Fan assembly
Optical drive connector boards
ExpressCard assembly
Item Description Number Optical drives
Computer Major Components
PC Card assembly
RTC battery
Description Number Plastics Kit
Base enclosure
Computer Major Components
Memory modules
Display Assembly Subcomponent Spare Part Number Information
Display Assembly Subcomponents
Item Description Display Plastics Kits
Display Hinge Kits
Item Description Display inverter boards
Wireless Antenna Kit includes cable
Display Cable Kits not illustrated
Display Label Kit not illustrated
Plastics Kit
Plastics Kit Spare Part Number Information
Item Description Number Plastics Kit 403812-001 Includes
Cable Kit
Cable Kit Spare Part Number Information
Description Number Cable Kit
Mass Storage Devices
Mass Storage Devices Spare Part Number Information
Description Number
USB digital drive not illustrated
Description Number Optical drives
Miscellaneous Not Illustrated Spare Part Information
Miscellaneous Not Illustrated
Remote TV tuner
Description Number Power supplies
RF cable
RF input adapter cable
Sequential Part Number Listing
Sequential Part Number Listing
Spare Part Number Description
Sequential Part Number Listing
Sequential Part Number Listing
Sequential Part Number Listing
Sequential Part Number Listing
Sequential Part Number Listing
Sequential Part Number Listing
Tools Required
Removal and Replacement Preliminaries
Plastic Parts
Service Considerations
Preventing Damage to Removable Drives
Preventing Electrostatic Damage
Packaging and Transporting Precautions
Use the following grounding precautions at workstations
Workstation Precautions
Grounding Equipment and Methods
Static-Shielding Materials
Typical Electrostatic Voltage Levels
Relative Humidity Event 10% 40% 55%
Material Use Voltage Protection Level
Removal and Replacement Procedures
Serial Number
Disassembly Sequence Chart
Disassembly Sequence Chart
# of Screws Removed
Keyboard Assembly Frame LED Board Display Assembly
Preparing the Computer for Disassembly
Battery Spare Part Number Information
Hard Drive Spare Part Number Information
Hard Drive
Removing the Hard Drive Cover
Removing the Hard Drive
Removing the Hard Drive Frame
Computer Feet
Memory Module
Memory Module Spare Part Number Information
Removing the Memory/Mini PCI Module Compartment Cover
Releasing the Memory Shield
Reverse the above procedure to install a memory module
Mini PCI Communications Module Spare Part Number Information
Mini PCI Communications Module
Removing a Mini PCI Communications Module
RTC Battery Spare Part Number Information
RTC Battery
Remove the RTC battery from the socket on the system board
Optical Drive Spare Part Number Information
Optical Drive
Reverse the above procedure to install an optical drive
Switch Cover Spare Part Number Information
Switch Cover
Reverse the above procedure to install the switch cover
Keyboard Assembly Frame Spare Part Number Information
Keyboard Assembly Frame
Releasing the Keyboard Assembly Frame
Releasing the Keyboard Assembly Frame
Removing the Keyboard Assembly Frame
LED Board Spare Part Number Information
LED Board
Reverse the above procedure to install the LED board
Keyboard Spare Part Number Information
Keyboard
Reverse the above procedure to install the keyboard
Display Assembly Spare Part Number Information
Display Assembly
Disconnecting the Wireless Antenna Cables
Disconnecting the Display and Wireless Antenna Cables
Removing the Display Assembly
Display Assembly Subcomponent Spare Part Number Information
Removing the Display Bezel Screws
Removing the Display Bezel
Disconnecting the Display Panel Cables
Display Assembly Subcomponents Spare Part Number Information
Removing the Display Hinges
Removing the Display Inverter Board
Removing the Wireless Antenna Transceivers and Cables
Top Cover Spare Part Number Information
Top Cover
Disconnecting the TouchPad Cable
Removing the Top Cover Screws, Part
Removing the Top Cover Screws, Part
Removing the Top Cover Screws, Part
Removing the Top Cover Screws, Part
Reverse the above procedure to install the top cover
System Board Spare Part Number Information
System Board
Removing the ExpressCard Slot Bezel
Removing the Display Hinge Support Bracket
Removing the System Board Screws
Disconnecting the Modem, Bluetooth Module, USB Board Cables
Removing the System Board
Reverse the above procedures to install the system board
Bluetooth Module Spare Part Number Information
Bluetooth Module
Removing the Bluetooth Module
Reverse the above procedure to install the Bluetooth module
Modem Connector Cable
Removing the Modem Connector Cable
USB Board Spare Part Number Information
USB Board
Reverse the above procedure to install a USB board
Speaker Spare Part Number Information
Speakers
Disconnect the speaker cable from the system board
Reverse the above procedure to install the speaker
Heat Sink Spare Part Number Information
Heat Sink
Removing the Heat Sink
Reverse the above procedure to install the heat sink
Processor Spare Part Number Information
Processor
Reverse the above procedure to install the processor
Fan Assembly Spare Part Number Information
Fan Assembly
Removing the Fan Assembly Screws
Removing the Fan Assembly
Removing the Power Connector Cable
PC Card Assembly Spare Part Number Information
PC Card Assembly
Removing the PC Card Assembly Screws
Reverse the above procedures to install the PC Card assembly
Weight
Dimensions Metric
Input Power
Temperature
Maximum altitude unpressurized
Relative humidity noncondensing
Shock
Random Vibration
Inch, WSXGA+, BrightView Display
Inch, WXGA+, BrightView Display
Hard Drives
60-GB 40-GB Dimensions
Energy
Primary 8-cell, Li-Ion Battery
DVD/CD-RW Combo Drive
Level Cache buffer
DVD±RW and CD-RW Double-Layer Combo Drive
DVD±RW and CD-RW Double-Layer Combo Drive With LightScribe
Level Cache buffer Data transfer rate
Hardware DMA System Function
System DMA
Hardware IRQ System Function
System Interrupts
IRQ11
Address hex
System I/O Addresses
16F Unused
VGA
Size Memory Address System Function
System Memory Map
Color Qty Length Thread Width Black Where used
Table A-1 Phillips PM3.0×4.0 Screw
Head
Table A-2 Black Phillips PM2.5×6.0 Screw
Table A-3 Silver Phillips PM2.5×6.0 Screw
Color Qty Length Thread Width Silver Where used
Silver Phillips PM2.5×6.0 Screw Location
Table A-3 Silver Phillips PM2.5×6.0 Screw
Silver Phillips PM2.5×6.0 Screw Locations
Table A-3 Silver Phillips PM2.5×6.0 Screw
Table A-3 Silver Phillips PM2.5×6.0 Screw
Table A-3 Silver Phillips PM2.5×6.0 Screw
Table A-3 Phillips PM2.5×4.0 Screw
Table A-3 Silver Phillips PM2.5×6.0 Screw
Table A-4 Phillips PM2.5×4.0 Screw
Table A-4 Phillips PM2.5×4.0 Screw
Table A-4 Phillips PM2.5×4.0 Screw
Table A-4 Phillips PM2.5×4.0 Screw
Table A-4 Phillips PM2.5×4.0 Screw
Phillips PM2.5×4.0 Screw Location
Table A-4 Phillips PM2.5×4.0 Screw
Table A-5 Phillips PM2.5×13.0 Screw
Color Qty Length Thread Width Black 13.0 mm Where used
Phillips PM2.5×13.0 Screw Location
Table A-5 Phillips PM2.5×13.0 Screw
Table A-5 Phillips PM2.5×13.0 Screw
Table A-6 Phillips PM2.5×9.0 Screw
Phillips PM2.5×9.0 Screw Location
Table A-7 Phillips PM2.5×7.0 Screw
Table A-7 Phillips PM2.5×7.0 Screw
Table A-7 Phillips PM2.5×7.0 Screw
Table A-8 Phillips PM2.0×4.0 Screw
Phillips PM2.0×4.0 Screw Location
Table A-8 Phillips PM2.0×4.0 Screw
Table A-8 Phillips PM2.0×4.0 Screw
Table A-9 Slotted M1.5×9.0 Screw
Updating Software
Software Update Recovery
Updating the Bios
Software Update and Recovery
Updating Software Programs and Drivers
Recovering System Information
Backing Up Your Information
Using System Restore Points
Restore to a Previous Date and Time
Creating Recovery Discs
Software Update and Recovery
Reinstalling Preinstalled Programs and Drivers
Reinstalling Software Programs and Drivers
Reinstalling Programs from Discs
Performing a Recovery
Recovering from the Recovery Discs
Select Start All Programs System Recovery PC Recovery
Deleting the Recovery Partition on the Hard Drive
» Select Start Help and Support
Updating Reinstalled Software
Display Component Recycling
Display Component Recycling
Removing the Display Bezel Screw Covers and Screws
Removing the Display Bezel
Removing the Display Inverter
Removing the LCD Panel
Removing the LCD Panel Frame Screws
Removing the LCD Panel Frame
Removing the Backlight Cover
Releasing the Backlight Cables
Removing the Backlight Frame
Slide the backlight out of the backlight frame
Releasing the LCD Panel
Remove the LCD panel
Table D-1 Audio-Out Headphone
Pin Signal
Table D-3 Universal Serial Bus
Table D-2 Audio-In Microphone
Table D-4 External Monitor
Table D-5 RJ-45 Network
Table D-6 RJ-11 Modem
TV-CD
Table D-7 Video-Out
Conductor Power Cord Set
Power Cord Set Requirements
General Requirements
Conductor Power Cord Set Requirements
Country-Specific Requirements
Country/Region Accredited Agency Applicable Note Number
Kema
Index
Index
Index-3
Index-4
Troubleshooting 2-14,2-23num lock key
Index-6
TV tuner remote control, spare part number 3-19,3-23
Index-8
