Troubleshooting Without Diagnostics

 

 

 

 

 

 

Solving Audio Problems (Continued)

 

 

 

 

 

 

 

 

 

Problem

Cause

Solution

 

 

 

 

 

 

 

Noise or no sound comes

 

1.

If using digital speakers that

 

out of the speakers or

 

 

have a stereo jack and want the

 

headphones.

 

 

system to auto-switch to digital,

 

 

 

 

use a stereo-to-mono adapter

 

 

 

 

to properly engage the auto-

 

 

 

 

sense feature or use the

 

 

 

 

multimedia device properties

 

 

 

 

to manually switch the audio

 

 

 

 

signal from analog to digital.

 

 

 

2.

If the headphones have a mono

 

 

 

 

jack, use the multimedia device

 

 

 

 

properties to switch the system

 

 

 

 

to analog out.

✎If you set digital as the Output Mode, the internal speaker and external analog speakers will no longer output audio until you switch back to an auto-sense or analog mode.

If you set analog as the Output Mode, external digital speakers will not function until you change the output mode back to an auto-sense or digital mode.

Sound cuts in and out.

Processor resources are

Shut down all open processor-

 

being used by other

intensive applications.

 

open applications.

 

 

 

 

 

 

Computer appears to be

The hard disk may be

1.

Before recording, make sure

locked up while recording

full.

 

there is enough free space on

audio.

 

 

the hard disk.

 

 

2.

Try recording the audio file in a

 

 

 

compressed format.

 

 

 

 

Service Reference Guide

483941-001

D–11