
Troubleshooting
| Problem | Possible Cause | Solution | 
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 | The HP Display LiteSaver | Confirm that the HP Display | 
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 | may not be compatible | LiteSaver is compatible with | 
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 | with your computer | your system. | 
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 | system. | 1.  | 
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 | |
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 | Some notebook | Display LiteSaver icon | 
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 | computers are not | in the system tray. | 
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 | compatible and the | 2. Select “Power Off | 
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 | monitor power can not | |
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 | Display” from the | |
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 | be controlled. | |
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 | menu. | |
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 | |
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 | The monitor screen should | 
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 | turn off if the system is | 
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 | compatible. To turn the | 
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 | monitor back on, wait 5 | 
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 | seconds and move the | 
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 | mouse. | 
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 | ✎ If the monitor did | 
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 | not turn off, then | 
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 | your computer | 
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 | graphics driver is | 
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 | not compatible | 
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 | with the HP | 
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 | Display LiteSaver | 
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 | software. | 
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| The monitor is off but | The monitor’s power | Check the monitor’s OSD | 
| it did not seem to | saving control is | menu setting for power | 
| enter into a | disabled. | saving enable/disable | 
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 | controls. The control should | |
| mode. | 
 | be set to enable to allow the | 
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 | monitor to enter into | 
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Using the Worldwide Web
For online access to technical support information, 
to: http://www.hp.com/support.
| User Guide | 
