Tap Start Settings Connections tab | HP h1937, h1945, h1940, h1935

Troubleshooting

ProblemSolution

I want to travel with my iPAQ Pocket PC.

•Back up your information.

•Take a copy of your backup with you on an SD memory card.

•Disconnect all external devices.

•Take the AC Adapter and Charger Adapter with you.

•Keep your iPAQ Pocket PC in a protective case and keep it in your carry-on luggage.

I want to travel	Be sure you have the modem, cable, and plug adapter
internationally	appropriate for the country you are visiting.
with my iPAQ
Pocket PC.

I want to ship my iPAQ Pocket PC to a repair facility.

1.Back up your information.

2.Disconnect all external devices.

3.Remove the battery, but include it in your shipment.

4.Pack your iPAQ Pocket PC and all external devices in protective packaging. Include any additional documentation or items as instructed by Customer Support.

I cannot connect	• Be sure you have added the necessary server
to a network.	information.
	• Be sure the network you are attempting to connect to is
	not busy.
	• Be sure the proper drivers for your card are installed.
	• Be sure your user name and password are correct.
	• Tap Start > Settings > Connections tab >
	Connections and check your connection settings.
	• Be sure the hardware you are using with your iPAQ
	Pocket PC is properly configured and operational.

9–2	User’s Guide

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HP h1937, h1945, h1940, h1935 manual Tap Start Settings Connections tab

Contents

User’s Guide Page Contents Learning Input Methods Learning the BasicsExpansion Cards Connecting to the Internet Using Bluetooth Specifications TroubleshootingRegulatory Notices Index Contents Viii Getting to Know Your iPAQ Pocket PC Hp iPAQ Software Functions Microsoft Pocket PC Software Functions Pocket Word Create new documents or view and edit Word Using the Stylus Setting the Date and Time Setting the Time for Home and Locations You Are Visiting Setting the Date Entering Owner Information Resetting the Unit Performing a Normal Reset Performing a Full Reset Aligning the Screen Routine Care Getting to Know Your iPAQ Pocket PC Getting to Know Your iPAQ Pocket PC Using ActiveSync Connecting to a Computer Synchronizing with Your Computer Using the Serial Infrared IR Connection Changing Synchronization Settings Copying Files Click Explore Installing Programs Backing up and Restoring Requesting Meetings Synchronizing LinksSending and Receiving E-mail Help Calendar Using ActiveSync Managing the Battery Installing the Battery Managing the Battery Managing the Battery Managing the Battery Removing the Battery Charging the Battery Changing the Backlight Settings Preserving Battery TimeBacklight Manually Monitoring the Battery Using the Today Screen Learning the Basics Navigation Bar and Command Bar Status Icons Pop-Up Menus Creating information Customizing the Today Screen Select Use this picture as the background checkbox Tap OK Minimizing Programs Using ProgramsOpening Programs Tap Start Programs Closing Programs From the Start menu, tap Settings System tab MemoryActivate Installing Programs Using iPAQ Image Viewer Viewing Image Information Locating an ImageChanging the View Creating a Slide Show Tapping View Full Screen To create a slide show Tap File and Save Show Settings or Save Show Settings As Saving a Slide Show Opening a Slide Show Sorting Image Files Viewing a Slide Show Manual Advance, Automatic Advance, or Automatic Advance Loop Backup Backup/Restore using iPAQ BackupBacking Up Information Click Backup Now or Restore Now Using iPAQ File Store FolderBackup/Restore Using ActiveSync Microsoft ActiveSync Learning the Basics Learning the Basics Learning Input Methods Changing Word Suggestion Options Tap the Word Completion tab Learning Input Methods Using the On-Screen Keyboard Writing with the Stylus and the Letter Recognizer Tap Letter Recognizer Learning Input Methods Writing with the Stylus Microsoft Transcriber Tap Transcriber to display the Transcriber Intro screen Writing with the Stylus and Block Recognizer Tap Block Recognizer Converting Writing to Text Drawing and Writing on the ScreenTap Tools Tap Recognize Learning Input Methods Expansion Cards Installing an Expansion Card Connections Removing a Secure Digital SD Expansion Card Viewing the Content of Memory Cards From the Start menu, tap Programs File Explorer Connecting to the Internet Connecting to a Private Network Tap Start Settings Connections tab Connections icon Entering an Internet Address From the Start menu, tap Internet Explorer Address Bar Using a Favorites List From the Start menu, tap Internet Explorer Using Bluetooth Getting Acquainted with Bluetooth Following Bluetooth terms are used throughout this chapter Understanding Terms Supported Services FAX Working with Bluetooth Settings Opening Bluetooth Settings Setting Accessibility Properties Turning On Bluetooth Allowing All Devices to Connect Entering a Device NameAllowing Connections Select Allow other devices to connect, and All devices Allowing Others to Locate Your Device Allowing Paired Devices to ConnectSelect Other devices can discover me Automatically Enabling Services Enabling Bluetooth ServicesSettings Requiring Authorization to Access Services Secure Connections using a Passkey or Bond Setting a Shared Folder Settings Tap the File Transfer tab Understanding Profiles Creating a Profile Activating a Profile Renaming a Profile Saving Bluetooth Configuration Settings in a ProfileTap Enter Working with Bluetooth Manager Deleting a Profile From the Today screen, tap Start Bluetooth Manager Opening Bluetooth ManagerPairing Devices Bluetooth Manager To pair devices Identifying the Communications Port Connecting to Other DevicesUnpairing Devices Tap Remove Establishing an ActiveSync Connection Establishing a Serial Connection Using Dial-Up NetworkingDial-Up Networking Tap New Connection Tap OK Enter a name in the Connection Name field Join a Personal Area Network Working with FilesEstablishing a Cell Phone Partnership Sending Files Creating a File Transfer ConnectionCreating a Folder on a Remote Device Deleting a File from a Remote Device Using Business Card ExchangeReceiving a File from a Remote Device Tap File, and tap Delete Setting Up Your Business Card Information Sending Business Cards Requesting Business Cards Viewing Connection Status Opening a ConnectionExchanging Business Cards Working with Connections Closing a ConnectionViewing Connection Information Creating a Shortcut Deleting a Shortcut Viewing Shortcuts Using Bluetooth Troubleshooting Common Problems Tap Start Settings Connections tab Problem Solution ActiveSync Cannot open Bluetooth Expansion Cards Troubleshooting Regulatory Notices Federal Communications Commission Notice Modifications Cables Japanese Notice Canadian NoticeAvis Canadien 0682 European Union Notice Battery Warning Equipment Warning Canadian Regulatory Wireless Notice Wireless NoticesRegulatory Wireless Notice Airline Travel Notice Regulatory Notices Regulatory Notices Specifications System Specifications Physical Specifications Operating Environment Index Index Index-3 Index-4 Index User’s Guide