Troubleshooting

ProblemSolution

I want to travel with my iPAQ Pocket PC.

•Back up your information.

•Take a copy of your backup with you on an SD memory card.

•Disconnect all external devices.

•Take the AC Adapter and Charger Adapter with you.

•Keep your iPAQ Pocket PC in a protective case and keep it in your carry-on luggage.

I want to travel

Be sure you have the modem, cable, and plug adapter

internationally

appropriate for the country you are visiting.

with my iPAQ

 

Pocket PC.

 

I want to ship my iPAQ Pocket PC to a repair facility.

1.Back up your information.

2.Disconnect all external devices.

3.Remove the battery, but include it in your shipment.

4.Pack your iPAQ Pocket PC and all external devices in protective packaging. Include any additional documentation or items as instructed by Customer Support.

I cannot connect

• Be sure you have added the necessary server

to a network.

information.

 

• Be sure the network you are attempting to connect to is

 

not busy.

 

• Be sure the proper drivers for your card are installed.

 

• Be sure your user name and password are correct.

 

• Tap Start > Settings > Connections tab >

 

Connections and check your connection settings.

 

• Be sure the hardware you are using with your iPAQ

 

Pocket PC is properly configured and operational.

 

 

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User’s Guide