Troubleshooting your HP iPAQ
Power
Question | Answer | |
|
| |
How do I know that my | When your device is plugged into the AC adapter or charging | |
HP iPAQ is charging? | cradle, the amber LED shows and stays constant. This indicates that | |
| your device is charging. | |
|
| |
How do I know that my | When your device has completed charging, the green LED shows | |
HP iPAQ is completely | and stays constant. This indicates a complete charge. | |
charged? |
|
|
|
| |
How can I find out how | On the TodayPanel Lite, tap the Battery icon. On the Main | |
much of my battery is | tab, there are the two meters and unused percentage of power for | |
left? | both the main and backup batteries. | |
|
| |
Why does my HP iPAQ | Your HP iPAQ is actually going into Suspend mode. While it is in | |
turn off whenever I | Suspend mode, your device is conserving energy, but it is still | |
don’t use it for a few | monitoring your mobile phone network and the screen turns on | |
minutes? | again whenever you receive a phone call or a notification appears. | |
|
| |
Why can’t I turn on my | Try one or all of the following: | |
HP iPAQ? | 1. | Perform a soft reset. Refer to the information on Resetting |
|
| Your Device for more details. |
| 2. | Remove and |
|
| seconds and the unit will power on. |
| 3. | Connect the unit to the AC Adapter or HP iPAQ Cradle |
|
| connected to an electrical outlet to recharge the battery, once |
|
| the amber charge light is active press the power button. |
| 4. | Check the underside of the battery cover and verify that the two |
|
| hooks on the left side are present. |
| 5. | Install a new battery cover. |
|
| |
Why does my screen | Sometimes, your device freezes because there are too many | |
freeze, respond slowly, | applications accessing the central processing unit. Perform a soft | |
or doesn’t respond? | reset on your HP iPAQ to see if this remedies the issue. Refer to the | |
| information on Resetting Your Device for more details. Try | |
| closing programs, from the Start menu, tap Settings > System | |
| Memory > Running Programs. | |
| If the problem persists, perform a hard reset. | |
|
|
|
Why can’t I turn my | • | Check to see if your SIM card is properly inserted in your |
phone on and place |
| HP iPAQ. |
calls? | • | Be sure the battery in your HP iPAQ is charged. |
| • | If the HP iPAQ is powered on and the phone is unable to place |
|
| a call, contact your mobile phone service provider for help. |
What do I do if my screen fades out instead of turns off?
If the screen fades out instead of turns off, you have depleted your main battery and your device is now using the backup battery to retain your data or the battery cover is improperly installed or broken. Remove the battery cover and ensure that the hooks are present and undamaged. If the battery door is undamaged, replace the battery cover according to the steps provided and attach your device to a power source as soon as possible, so you do not lose your data.
14