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HP J6400 manual 212

Models: J6400

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HP J6400 manual 212

Contents

HP Officejet J6400 All-in-One series HP Officejet J6400 All-in-One series Safety information AccessibilityCopyright information Hewlett-Packard Company noticesPage Contents Copy ScanWork with memory devices Fax Configure and manage Maintain and troubleshoot HP supplies and accessories Support and warranty Device specificationsRegulatory information Environmental product stewardship program Get started Find other resources for the productResource Description Location Understand the device parts Front viewResource Description Printing supplies area Back viewDevice control panel buttons and lights LabelConnection information Turn off the device Further instructionsUse the device Use device control panel menusChange device settings Error messagesCritical error messages Device control-panel message typesUse the HP Solution Center Windows To change settings from the device control panelTo change settings from the HP Solution Center Windows Use the HP photo and imaging softwareLoad originals To open the HP Photosmart Software on a Windows computerLoad an original on the scanner glass Load an original in the automatic document feeder ADFTo load an original on the scanner glass To load an original in the document feeder trayTips for selecting and using print media Select print mediaUnderstand specifications for supported media Cards and envelopesPhoto media TransparenciesUnderstand supported sizes Media size Input tray DuplexerStandard media sizes EnvelopesCards Photo mediaUnderstand supported media types and weights Tray Type WeightBorderless B5 182 x 257 mm 7.2 Inches Other mediaTray Type Weight Capacity Set minimum marginsMedia Left Right Top Bottom Margin Load media To load Tray 1 main trayClick the Paper/Features tab Print on special and custom-sized mediaTo print on special or custom-sized media Windows To set a custom media size a. Click the Custom buttonClick Properties or Setup Print borderlessTo print on special or custom-sized media Mac OS Click Manage Custom Sizes in the Paper Size pull-down menuTo print a borderless document Mac OS Open the Paper Type/Quality panelSet up speed-dial entries Set up fax numbers as speed-dial entries or groupsSet up speed-dial entries Set up a speed-dial groupPrint and view a list of speed-dial entries Install the duplexer To install the duplexerChange print settings Change default settings for all future jobs WindowsTo change the settings PrintChange settings Mac OS Print on both sides duplexingGuidelines for printing on both sides of a Perform duplexingCancel a print job To print automatically on both sides of a page WindowsTo print automatically on both sides of a page Mac OS Change the copy settings CopyMake copies from the device control panel To make a copy from the device control panelSet the number of copies Set the copy paper sizeSet the copy paper type Paper type Device control panel setting Change copy speed or qualityTo change the copy quality from the device control panel Resize an original to fit onto letter or A4 paper Copy a legal-size document onto letter paperTo resize a document from the device control panel Adjust the lightness and darkness of your copy To adjust the copy contrast from the device control panelEnhance blurred areas of your copy To copy a legal-size document onto letter paperCancel a copy job Enhance light areas of your copyTo copy a blurred document from the device control panel To copy an overexposed photo from the device control panelScan Scan an originalUse Webscan via embedded Web server Scan from a TWAIN-compliant or a WIA-compliant programScan an original to a memory device Press Start ScanEdit a scanned original Scan from a TWAIN-compliant programScan from a WIA-compliant program Edit a scanned photo or graphicChange scan settings Cancel a scan jobWork with memory devices Insert a memory cardTo print camera-selected photos using the Dpof standard Print Dpof photosView photos To insert a memory cardView photos using your computer Print an index sheet from the device control panelSave photos to your computer Fax Send a faxSend a basic fax Send a fax manually from a phoneTo send a basic fax from the device control panel To send a fax manually from a phoneSend a fax using monitor dialing Press Start FAX Black or Start FAX ColorSend a fax from memory Schedule a fax to send laterTo send a fax from memory Press Start FAX BlackTo cancel a scheduled fax To send a fax to multiple recipients using group speed dialSend a fax to multiple recipients Change the fax resolution and Lighter / Darker settings Send a color original or photo faxClick Send Fax Now Press Start FAX ColorChange the fax resolution To change the resolution from the device control panelSend a fax in Error Correction Mode Change the Lighter / Darker settingSet new default settings To set new default settings from the device control panelTo change the ECM setting from the device control panel Receive a faxReceive a fax manually Set up backup fax reception On Error OnlyTo receive a fax manually OffTo set backup fax reception from the device control panel Reprint received faxes from memoryPoll to receive a fax To reprint faxes in memory from the device control panelForward faxes to another number To forward faxes from the device control panelSelect Basic Fax Setup and then select Fax Paper Size Set the paper size for received faxesSet automatic reduction for incoming faxes Block junk fax numbersSet the junk fax mode To set the junk fax modeAdd numbers to the junk fax list To select a number from the caller ID listReceive faxes to your computer Fax to PC To remove numbers from the list of junk fax numbersActivate Fax to PC Select Settings, and then select Fax to PC Setup Wizard Modify Fax to PC settingsTo modify Fax to PC settings from the device control panel To modify Fax to PC settings from the Solution CenterChange fax settings Configure the fax headerSet the answer mode Auto answer Press Basic Fax Setup, and then press Fax HeaderPress Basic Fax Setup, and then press Rings to Answer Press Advance Fax Setup, and then press Distinctive RingSet the number of rings before answering Change the answer ring pattern for distinctive ringSet the fax error correction mode Set the dial typeSet the redial options Set the fax speedSelect Advanced Fax Setup, and then press Fax Speed Fax over the InternetTo set the fax speed from the device control panel Test fax setup To test fax setupUse reports Print fax error reports Print fax confirmation reportsCancel a fax Print and view the fax logConfigure and manage Manage the deviceWindows Mac OSAdminister the device Monitor the deviceUse device management tools Toolbox WindowsOpen the Toolbox Toolbox tabsEmbedded Web server To open the embedded Web serverPages/buttons Contents HP Printer Utility Mac OSUnderstand the self-test diagnostic Double-clickPrinter Setup UtilityTo open the HP Printer Utility from the HP Device Manager HP Printer Utility panels Information and Support panelUnderstand the network configuration Network Configuration Configure network options Change basic network settingsChannel range definitions Change advanced network settings Use the Wireless Setup WizardView and print network settings Turn the wireless radio on and offSet up faxing for the device Set up faxing parallel phone systems Countries/regions with a parallel-type phone systemChoose the correct fax setup for your home or office Select your fax setup case Recommended fax setup for parallel-type phone systems Recommended fax setup for serial-type phone systemsTo set up the device with a separate fax line Other equipment/servicesCase a Separate fax line no voice calls received Case B Set up the device with DSL To set up the device with DSLCase D Fax with a distinctive ring service on the same line To set up the device with a distinctive ring service Case E Shared voice/fax lineTo set up the device with a shared voice/fax line Case F Shared voice/fax line with voice mailTo set up the device with voice mail Set up the device with a computer dial-up modem To set up the device with a computer dial-up modemSet up the device with a computer DSL/ADSL modem To set up the device with a computer DSL/ADSL modemCase H Shared voice/fax line with computer modem Shared voice/fax with computer dial-up modemBack of the device Shared voice/fax with computer DSL/ADSL modem To set up the device with a computer DSL/ADSL modem Case I Shared voice/fax line with answering machine 10 Example of a parallel splitter 11 Back view of the device Telephone wall jack Set up faxing for the device 103 12 Example of a parallel splitter 13 Back view of the device Configure the device Windows Serial-type fax setupConnect the device before installing the software Direct connectionNetwork connection To connect the deviceShare the device on a locally shared network To install the device on a network To install the device software on client computersConfigure the device Mac OS Install the software for network or direct connectionTo install the software for a direct connection Select Network Printer or Network Printer ServerTo install the software for a network connection Share the device on a locally shared networkTo share the device among computers running Mac OS Set up the device for wireless communication Understand 802.11 wireless network settings Communication modeSecurity settings Network name SsidTo set up wireless communication using the installer Windows Data encryptionTo set up the device on a wireless network Mac OS To turn off wireless communicationGuidelines for reducing interference on a wireless network Guidelines for ensuring wireless network securityTo add hardware addresses to a WAP Other guidelinesUninstall and reinstall the software To uninstall from a Windows computer, methodTo uninstall from a Windows computer, method Uninstall and reinstall the software 119 Maintain and troubleshoot Work with print cartridgesSupported print cartridges Handle the print cartridges Replace the print cartridgesTo replace the print cartridges Work with print cartridges 123 Align the print cartridges Clean the print cartridges Selects Tools and then select Align Print CartridgeClean the print cartridge contacts To clean the print cartridges from the device control panelHP Printer Utility Mac OS To clean the print cartridge contacts Clean the area around the ink nozzles To clean the area around the ink nozzlesStore printing supplies Clean the device Clean the scanner glass Clean the exteriorClean the automatic document feeder To clean the scanner glassTo clean the rollers or separator pad Clean the device 133 General troubleshooting tips and resources Solve printing problems Troubleshooting topicsCheck the power and power connections Device shuts down unexpectedlyError message appears on control-panel display Device is not responding nothing printsDevice takes a long time to print Blank or partial page printed Something on the page is missing or incorrectPlacement of the text or graphics is wrong Poor print quality and unexpected printoutsDevice prints half a page, then ejects the paper Common poor quality printout problems Meaningless characters printCheck the paper quality Check the type of media loaded in the deviceCheck the print settings Ink is smearingCheck the document file Check the media typeCheck the print mode Check the paper type settingInk is not filling the text or graphics completely Output is faded or dull coloredCheck the graphics placement Wrong colors are printingPrintout shows bleeding colors Colors do not line up properlySolve paper-feed problems Lines or dots are missing from text or graphicsMedia is not supported for the printer or tray Media is not picked up from a traySolve copy problems Pages are skewingMultiple pages are being picked up No copy came out Copies are blankDocuments are missing or faded Size is reducedCopy quality is poor Copy defects are apparentSolve scan problems Error messages appearScanner did nothing Reload document and then reload jobScan takes too long Part of the document did not scan or text is missingText cannot be edited Scanned image quality is poorCheck the originals Reload document and then restart jobScan defects are apparent Solve fax problems Fax test failedSize is reduced Fax Hardware Test failed Solution Phone Cord Connected to Correct Port on Fax test failed Chapter Dial Tone Detection test failed Solution Fax Line Condition test failed Solution Display always shows Phone Off HookDevice is having problems sending and receiving faxes Chapter Device is having problems sending a manual fax Solution Device cannot receive faxes, but can send faxes SolutionChapter Device cannot send faxes, but can receive faxes Solution Fax tones are recorded on my answering machine Solution Phone cord that came with my device is not long enoughTo extend your phone cord Computer cannot receive faxes Fax to PCSolve network problems General network troubleshootingProblems connecting to a wired network Solve wireless problems Check the wireless communication settingsSolve photo memory card problems Add hardware addresses to a wireless access point WAPReset network configuration settings Device cannot read the memory cardTroubleshoot installation issues Hardware installation suggestionsDevice cannot read photos on the memory card Check the memory card slotSoftware installation suggestions Verify installation preliminariesCheck the hardware connections Check the computer systemClear jams Clear paper jamsCheck or perform the following To clear a paper jam from the duplexer To clear a paper jam in the automatic document feederAvoid paper jams HP supplies and accessories Order printing supplies onlineSupplies Supported print cartridgesSupport and warranty Obtain electronic supportWarranty HP product Duration of limited warrantyIf you have a problem, follow these steps Obtain HP telephone supportBefore you call Support processPhone support period Telephone support numbersAfter the phone support period Additional warranty options Placing a callHP Quick Exchange Service Japan HP Korea customer supportPrepare the device for shipment Remove the device control-panel faceplateTo remove the control-panel faceplate Remove the print cartridges before shipment Remove the duplexer To remove print cartridges before shipmentPack the device Remove the output trayTo pack the device Page Device specifications Physical specificationsProduct features and capacities Feature CapacityProcessor and memory specifications System requirementsNetwork protocol specifications Embedded Web server specificationsPrint specifications Copy specificationsFax specifications Scan specifications Environmental specificationsElectrical specifications Memory card specifications Sound powerSupported memory card types Regulatory information FCC statement FCC statementLED indicator statement Noise emission statement for Germany GeräuschemissionAppendix D 195 Australia wired fax statement Hinweis für Benutzer des deutschen TelefonnetzwerksRegulatory information for wireless products Exposure to radio frequency radiationAppendix D Regulatory information Regulatory model number European Union regulatory noticeDeclaration of conformity Declaration of ConformityEnvironmental product stewardship program Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Energy Star notice Symbols/Numerics IndexPage Page OCR Page Page Page Twain 212 Page Hewlett-Packard Development Company, L.P