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HP J6400 manual

Models: J6400

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HP J6400 manual

Contents

HP Officejet J6400 All-in-One series HP Officejet J6400 All-in-One series Accessibility Safety informationCopyright information Hewlett-Packard Company noticesPage Contents Scan CopyWork with memory devices Fax Configure and manage Maintain and troubleshoot HP supplies and accessories Device specifications Support and warrantyRegulatory information Environmental product stewardship program Find other resources for the product Get startedResource Description Location Front view Understand the device partsResource Description Back view Printing supplies areaLabel Device control panel buttons and lightsConnection information Further instructions Turn off the deviceUse device control panel menus Use the deviceError messages Change device settingsCritical error messages Device control-panel message typesTo change settings from the device control panel Use the HP Solution Center WindowsTo change settings from the HP Solution Center Windows Use the HP photo and imaging softwareTo open the HP Photosmart Software on a Windows computer Load originalsLoad an original in the automatic document feeder ADF Load an original on the scanner glassTo load an original on the scanner glass To load an original in the document feeder traySelect print media Tips for selecting and using print mediaCards and envelopes Understand specifications for supported mediaPhoto media TransparenciesMedia size Input tray Duplexer Understand supported sizesStandard media sizes EnvelopesPhoto media CardsTray Type Weight Understand supported media types and weightsBorderless B5 182 x 257 mm 7.2 Inches Other mediaSet minimum margins Tray Type Weight CapacityMedia Left Right Top Bottom Margin To load Tray 1 main tray Load mediaPrint on special and custom-sized media Click the Paper/Features tabTo print on special or custom-sized media Windows To set a custom media size a. Click the Custom buttonPrint borderless Click Properties or SetupTo print on special or custom-sized media Mac OS Click Manage Custom Sizes in the Paper Size pull-down menuOpen the Paper Type/Quality panel To print a borderless document Mac OSSet up fax numbers as speed-dial entries or groups Set up speed-dial entriesSet up speed-dial entries Set up a speed-dial groupPrint and view a list of speed-dial entries To install the duplexer Install the duplexerChange default settings for all future jobs Windows Change print settingsTo change the settings PrintPrint on both sides duplexing Change settings Mac OSGuidelines for printing on both sides of a Perform duplexingTo print automatically on both sides of a page Windows Cancel a print jobTo print automatically on both sides of a page Mac OS Copy Change the copy settingsMake copies from the device control panel To make a copy from the device control panelSet the copy paper size Set the number of copiesSet the copy paper type Change copy speed or quality Paper type Device control panel settingTo change the copy quality from the device control panel Copy a legal-size document onto letter paper Resize an original to fit onto letter or A4 paperTo resize a document from the device control panel To adjust the copy contrast from the device control panel Adjust the lightness and darkness of your copyEnhance blurred areas of your copy To copy a legal-size document onto letter paperEnhance light areas of your copy Cancel a copy jobTo copy a blurred document from the device control panel To copy an overexposed photo from the device control panelScan an original ScanScan from a TWAIN-compliant or a WIA-compliant program Use Webscan via embedded Web serverScan an original to a memory device Press Start ScanScan from a TWAIN-compliant program Edit a scanned originalScan from a WIA-compliant program Edit a scanned photo or graphicCancel a scan job Change scan settingsInsert a memory card Work with memory devicesPrint Dpof photos To print camera-selected photos using the Dpof standardView photos To insert a memory cardPrint an index sheet from the device control panel View photos using your computerSave photos to your computer Send a fax FaxSend a fax manually from a phone Send a basic faxTo send a basic fax from the device control panel To send a fax manually from a phonePress Start FAX Black or Start FAX Color Send a fax using monitor dialingSchedule a fax to send later Send a fax from memoryTo send a fax from memory Press Start FAX BlackTo send a fax to multiple recipients using group speed dial To cancel a scheduled faxSend a fax to multiple recipients Send a color original or photo fax Change the fax resolution and Lighter / Darker settingsClick Send Fax Now Press Start FAX ColorTo change the resolution from the device control panel Change the fax resolutionChange the Lighter / Darker setting Send a fax in Error Correction ModeSet new default settings To set new default settings from the device control panelReceive a fax To change the ECM setting from the device control panelReceive a fax manually On Error Only Set up backup fax receptionTo receive a fax manually OffReprint received faxes from memory To set backup fax reception from the device control panelPoll to receive a fax To reprint faxes in memory from the device control panelTo forward faxes from the device control panel Forward faxes to another numberSet the paper size for received faxes Select Basic Fax Setup and then select Fax Paper SizeSet automatic reduction for incoming faxes Block junk fax numbersTo set the junk fax mode Set the junk fax modeAdd numbers to the junk fax list To select a number from the caller ID listTo remove numbers from the list of junk fax numbers Receive faxes to your computer Fax to PCActivate Fax to PC Modify Fax to PC settings Select Settings, and then select Fax to PC Setup WizardTo modify Fax to PC settings from the device control panel To modify Fax to PC settings from the Solution CenterConfigure the fax header Change fax settingsSet the answer mode Auto answer Press Basic Fax Setup, and then press Fax HeaderPress Advance Fax Setup, and then press Distinctive Ring Press Basic Fax Setup, and then press Rings to AnswerSet the number of rings before answering Change the answer ring pattern for distinctive ringSet the dial type Set the fax error correction modeSet the redial options Set the fax speedFax over the Internet Select Advanced Fax Setup, and then press Fax SpeedTo set the fax speed from the device control panel To test fax setup Test fax setupUse reports Print fax confirmation reports Print fax error reportsPrint and view the fax log Cancel a faxManage the device Configure and manageWindows Mac OSMonitor the device Administer the deviceToolbox Windows Use device management toolsOpen the Toolbox Toolbox tabsTo open the embedded Web server Embedded Web serverHP Printer Utility Mac OS Pages/buttons ContentsDouble-clickPrinter Setup Utility Understand the self-test diagnosticTo open the HP Printer Utility from the HP Device Manager HP Printer Utility panels Information and Support panelUnderstand the network configuration Network Configuration Change basic network settings Configure network optionsChannel range definitions Use the Wireless Setup Wizard Change advanced network settingsView and print network settings Turn the wireless radio on and offSet up faxing for the device Countries/regions with a parallel-type phone system Set up faxing parallel phone systemsChoose the correct fax setup for your home or office Select your fax setup case Recommended fax setup for serial-type phone systems Recommended fax setup for parallel-type phone systemsOther equipment/services To set up the device with a separate fax lineCase a Separate fax line no voice calls received To set up the device with DSL Case B Set up the device with DSLCase D Fax with a distinctive ring service on the same line Case E Shared voice/fax line To set up the device with a distinctive ring serviceCase F Shared voice/fax line with voice mail To set up the device with a shared voice/fax lineTo set up the device with voice mail To set up the device with a computer dial-up modem Set up the device with a computer dial-up modemTo set up the device with a computer DSL/ADSL modem Set up the device with a computer DSL/ADSL modemShared voice/fax with computer dial-up modem Case H Shared voice/fax line with computer modemBack of the device Shared voice/fax with computer DSL/ADSL modem To set up the device with a computer DSL/ADSL modem Case I Shared voice/fax line with answering machine 10 Example of a parallel splitter 11 Back view of the device Telephone wall jack Set up faxing for the device 103 12 Example of a parallel splitter 13 Back view of the device Serial-type fax setup Configure the device WindowsDirect connection Connect the device before installing the softwareTo connect the device Network connectionShare the device on a locally shared network To install the device software on client computers To install the device on a networkInstall the software for network or direct connection Configure the device Mac OSTo install the software for a direct connection Select Network Printer or Network Printer ServerShare the device on a locally shared network To install the software for a network connectionTo share the device among computers running Mac OS Set up the device for wireless communication Communication mode Understand 802.11 wireless network settingsSecurity settings Network name SsidData encryption To set up wireless communication using the installer WindowsTo turn off wireless communication To set up the device on a wireless network Mac OSGuidelines for ensuring wireless network security Guidelines for reducing interference on a wireless networkTo add hardware addresses to a WAP Other guidelinesTo uninstall from a Windows computer, method Uninstall and reinstall the softwareTo uninstall from a Windows computer, method Uninstall and reinstall the software 119 Work with print cartridges Maintain and troubleshootSupported print cartridges Replace the print cartridges Handle the print cartridgesTo replace the print cartridges Work with print cartridges 123 Align the print cartridges Selects Tools and then select Align Print Cartridge Clean the print cartridgesTo clean the print cartridges from the device control panel Clean the print cartridge contactsHP Printer Utility Mac OS To clean the print cartridge contacts To clean the area around the ink nozzles Clean the area around the ink nozzlesStore printing supplies Clean the device Clean the exterior Clean the scanner glassClean the automatic document feeder To clean the scanner glassTo clean the rollers or separator pad Clean the device 133 General troubleshooting tips and resources Troubleshooting topics Solve printing problemsCheck the power and power connections Device shuts down unexpectedlyDevice is not responding nothing prints Error message appears on control-panel displayDevice takes a long time to print Something on the page is missing or incorrect Blank or partial page printedPoor print quality and unexpected printouts Placement of the text or graphics is wrongDevice prints half a page, then ejects the paper Meaningless characters print Common poor quality printout problemsCheck the paper quality Check the type of media loaded in the deviceInk is smearing Check the print settingsCheck the document file Check the media typeCheck the paper type setting Check the print modeInk is not filling the text or graphics completely Output is faded or dull coloredWrong colors are printing Check the graphics placementPrintout shows bleeding colors Colors do not line up properlyLines or dots are missing from text or graphics Solve paper-feed problemsMedia is not supported for the printer or tray Media is not picked up from a trayPages are skewing Solve copy problemsMultiple pages are being picked up Copies are blank No copy came outDocuments are missing or faded Size is reducedCopy defects are apparent Copy quality is poorError messages appear Solve scan problemsScanner did nothing Reload document and then reload jobPart of the document did not scan or text is missing Scan takes too longScanned image quality is poor Text cannot be editedCheck the originals Reload document and then restart jobScan defects are apparent Fax test failed Solve fax problemsSize is reduced Fax Hardware Test failed Solution Phone Cord Connected to Correct Port on Fax test failed Chapter Dial Tone Detection test failed Solution Display always shows Phone Off Hook Fax Line Condition test failed SolutionDevice is having problems sending and receiving faxes Chapter Device cannot receive faxes, but can send faxes Solution Device is having problems sending a manual fax SolutionChapter Device cannot send faxes, but can receive faxes Solution Phone cord that came with my device is not long enough Fax tones are recorded on my answering machine SolutionTo extend your phone cord Computer cannot receive faxes Fax to PCGeneral network troubleshooting Solve network problemsProblems connecting to a wired network Check the wireless communication settings Solve wireless problemsAdd hardware addresses to a wireless access point WAP Solve photo memory card problemsReset network configuration settings Device cannot read the memory cardHardware installation suggestions Troubleshoot installation issuesDevice cannot read photos on the memory card Check the memory card slotVerify installation preliminaries Software installation suggestionsCheck the hardware connections Check the computer systemClear paper jams Clear jamsCheck or perform the following To clear a paper jam in the automatic document feeder To clear a paper jam from the duplexerAvoid paper jams Order printing supplies online HP supplies and accessoriesSupplies Supported print cartridgesObtain electronic support Support and warrantyHP product Duration of limited warranty WarrantyObtain HP telephone support If you have a problem, follow these stepsBefore you call Support processTelephone support numbers Phone support periodPlacing a call After the phone support period Additional warranty optionsHP Korea customer support HP Quick Exchange Service JapanRemove the device control-panel faceplate Prepare the device for shipmentTo remove the control-panel faceplate Remove the print cartridges before shipment To remove print cartridges before shipment Remove the duplexerRemove the output tray Pack the deviceTo pack the device Page Physical specifications Device specificationsProduct features and capacities Feature CapacitySystem requirements Processor and memory specificationsEmbedded Web server specifications Network protocol specificationsCopy specifications Print specificationsFax specifications Environmental specifications Scan specificationsElectrical specifications Sound power Memory card specificationsSupported memory card types Regulatory information FCC statement FCC statementLED indicator statement Geräuschemission Noise emission statement for GermanyAppendix D 195 Hinweis für Benutzer des deutschen Telefonnetzwerks Australia wired fax statementExposure to radio frequency radiation Regulatory information for wireless productsAppendix D Regulatory information European Union regulatory notice Regulatory model numberDeclaration of Conformity Declaration of conformityEnvironmental product stewardship program Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Energy Star notice Index Symbols/NumericsPage Page OCR Page Page Page Twain 212 Page Hewlett-Packard Development Company, L.P