Problem | Troubleshooting | |
|
| |
The local user cannot view the OSD copyright | • Be sure that the power source is valid. | |
notice. | • Be sure that the cables are connected properly. | |
| ||
• Be sure that the monitor is valid. | ||
The OSD copyright notice is distorted. | ||
| ||
|
| |
The local user cannot view the OSD flag. | Preview the preferences selected in the OSD to | |
| determine if the local port display has been disabled | |
| or set to time out. If the preferences are set to not | |
| display the OSD flag or to have the flag time out, then | |
| the OSD flag does not display. | |
|
| |
The local user cannot activate or view the | Be sure that the local port keyboard is connected | |
OSD, and the OSD flag disappears. | properly and that the keyboard is valid. | |
|
| |
The OSD is distorted or not readable on the | Be sure that the monitor supports refresh rate to which | |
local port video display. | target server is set. | |
|
| |
The activity indicator light ("Components" on | • Be sure that the HP KVM Server Console Switch is | |
page 17) does not display when the HP KVM | powered on and that the power source is valid. | |
Server Console Switch is powered on. | • Be sure that the cables are connected properly. | |
| ||
|
| |
The system does not recognize the HP IP | All HP IP Console Switches must be upgraded with | |
Console Switch. | SoftPaq firmware version 2.1.1 or later. | |
|
| |
The system does not recognize the Compaq | All Compaq Server Console Switches must be | |
Server Console Switch. | upgraded with SoftPaq firmware version 2.1.0 or later. | |
|
| |
An Expansion Module ("Installing the | An Expansion Module ("Installing the Expansion | |
Expansion Module" on page 23) is not being | ||
recognize by a Compaq Server Console | cascading ("Cascading Console Switches" on page | |
Switch. | 27) and therefore cannot be used in combination with | |
| a cascaded Compaq Server Console Switch. | |
|
| |
The HP KVM Server Console Switch system | Call the HP Customer Support Center for more | |
is inaccessible after losing the password. | detailed instructions. | |
|
| |
The OSD is inaccessible. | Press the Ctrl key twice. | |
|
| |
Servers are still listed although they have | From the Diagnostics dialog box ("Activating Run | |
been disconnected. | Diagnostics" on page 71), click Clear. | |
|
|