Troubleshooting

81

 

 

 

 

 

 

Problem

Troubleshooting

 

 

 

 

 

 

 

 

Video displays all green or red.

• Check the UTP CAT5 cable for breaks or bad

 

 

 

 

crimps.

 

 

 

 

Check the VGA connection for a bent pins.

 

 

 

 

 

 

 

 

The Screen Saver does not turn on.

Be sure to click OK to confirm the screen saver

 

 

 

 

selection. Click X or press Esc to cancel the

 

 

 

 

command.

 

 

 

 

 

 

 

 

The video resolution is distorted.

For more information, refer to the Connection Length

 

 

 

 

Table (on page 81).

 

 

 

 

 

 

 

Connection Length Table

The HP KVM Server Console Switch offers optimum video performance when the distance between the server and console switch is 50 feet or less (1280 x 1024 at 75 Hz). The system is capable of operation at distances up to 100 feet at reduced video resolutions (800 x 640 at 60 Hz, worst case).

 

1280 x 1024

1024 x 768

800 x 640

 

 

 

 

50 feet

X

X

X

 

 

 

 

75 feet

 

 

X

 

 

 

 

100 feet

 

 

X