HP KVM Troubleshooting

Troubleshooting
In This Section
Troubleshooting Table............................................................................................................	80
Connection Length Table .......................................................................................................	81

Contents

Page Important Safety Information Contents Installing the HP KVM Server Console Switch Installing the Interface Adapter Installing the Expansion Module Cascading Console Switches Local Port Operation Updating the Firmware Troubleshooting Technical Support Regulatory Compliance Notices Acronyms and Abbreviations Index Installing the HP KVM Server Console Switch 8 HP KVM Server Console Switch User Guide Required Items Not Included Optional Items Required Tools Rack Mounting the HP KVM Server Console Switch Performing a Side-MountType A Installation Performing a Side-MountType B Installation Page Performing a Standard-MountInstallation Performing a Cantilever-MountType A Installation Page Performing a Cantilever-MountType B Installation Page Components Configuring the KVM Server Console Switch System Page Adding Server Names Page Installing the Interface Adapter 22 HP KVM Server Console Switch User Guide Installing the Expansion Module Performing a Side-MountInstallation Performing a Rail-MountInstallation Performing a Velcro-MountInstallation Configuring the Expansion Module Cascading Console Switches 28 HP KVM Server Console Switch User Guide Compaq Server Console Switch Cascading Console Switches HP IP Console Switch Page Page Example of an HP KVM Server Console Switch Cascade Configuration Cascading a Compaq Server Console Switch with an HP KVM Server Console Switch Page Page 36 HP KVM Server Console Switch User Guide Cascading an HP KVM Server Console Switch with an HP IP Console Switch Page 38 HP KVM Server Console Switch User Guide Example of an HP IP Console Switch Cascade Configuration Page Local Port Operation 42 HP KVM Server Console Switch User Guide Viewing and Selecting Ports and Servers Viewing the Port Column Port 44 HP KVM Server Console Switch User Guide Viewing the Server Status Column Selecting Servers Name, EID Name EID Selecting Previous Servers Soft Switching Screen Delay Time Configuring Servers for Soft Switching Setup>Menu Menu Soft Switching to a Server Soft Switching to a Previous Server 48 HP KVM Server Console Switch User Guide Using Basic OSD Navigation Keys Configuring the Setup Dialog Box Setup dialog box Accessing the Setup Dialog Box Setup 50 HP KVM Server Console Switch User Guide Assigning Server Names Names dialog box Accessing the Names Dialog Box Setup>Names Assigning Device Types Devices dialog box Accessing the Devices Dialog Box Setup>Devices Modifying Device Types Modify OK 54 HP KVM Server Console Switch User Guide Assigning Names to Servers Name Modify New Name Changing the Display Behavior Menu dialog box Main, Devices Broadcast Accessing the Menu Dialog Box Controlling the Status Flag Flag dialog box Accessing the Flag Dialog Box Setup>Flag Displaying the Status Flag Flags dialog box Displayed Broadcasting to Servers Broadcasting Keystrokes Caps Lock Num Lock Broadcasting Mouse Movements Accessing the Broadcast Dialog Box Setup>Broadcast Broadcasting Selected Servers Broadcast dialog box Setting Up a Scan Pattern Scan Enable Accessing the Scan Dialog Box Setup>Scan Scan Adding Servers to the Scan List Scan dialog box Alt Scan Time Clear 62 HP KVM Server Console Switch User Guide Removing Servers from the Scan List Activating Scan Mode Scan Enable Commands Setting Local Console Switch Security Security dialog box 64 HP KVM Server Console Switch User Guide Accessing the Security Dialog Box Setup>Security Changing the Password New 2.Select Enable Screen Saver Time Delay Mode Energy Screen 66 HP KVM Server Console Switch User Guide Exiting Screen Saver Mode Screen Saver Activating Screen Saver Mode without Password Protection Inactivity Time Changing the Switch Mode Accessing the Switch Dialog Box Setup>Switch Switch 2.Select either Preemptive or Cooperative Managing Server Tasks Using the OSD Accessing the Commands Dialog Box Commands Running System Diagnostics Run Diagnostics 70 HP KVM Server Console Switch User Guide Activating Run Diagnostics Commands>Run Diagnostics Diagnostics Display Suspect Interface Adapter Displaying Version Information Version dialog box Accessing the Version Dialog Box Commands>Version Version IA Selection Version IA Version Updating the Firmware Updating the Interface Adapter Firmware Simultaneously Commands>IA Status IA Status PS/2 USB IA 4.Click Load Firmware Page Troubleshooting 80 HP KVM Server Console Switch User Guide Troubleshooting Table Troubleshooting Connection Length Table Page Technical Support Page Regulatory Compliance Notices Federal Communications Commission Notice FCC Rating Label Class A Equipment Class B Equipment Modifications Cables Canadian Notice (Avis Canadien) Class A Equipment Class B Equipment European Union Notice Japanese Notice BSMI Notice Korean Notices Acronyms and Abbreviations VGA Index 94 HP KVM Server Console Switch User Guide Index