Help and Support Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–7 Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–8 Preparing to call Customer Care . . . . . . . . . . . . . . . . . . . . . A–8 Contacting Customer Care by e-mail or telephone . . . . . . . . . A–9 Taking the notebook to a service partner . . . . . . . . . . . . . . . A–9
Safeguarding your data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–1 Using System Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–2 Setting a restore point . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–2 Restoring to a restore point . . . . . . . . . . . . . . . . . . . . . . . . . B–3 Repairing or reinstalling applications . . . . . . . . . . . . . . . . . . . . B–3 Reinstalling applications from your hard drive. . . . . . . . . . . . B–4 Reinstalling applications from discs . . . . . . . . . . . . . . . . . . . B–4 Repairing the operating system. . . . . . . . . . . . . . . . . . . . . . . . . B–5 Reinstalling the operating system . . . . . . . . . . . . . . . . . . . . . . . B–6 Reinstalling device drivers and other software . . . . . . . . . . . . . . B–7 Updating reinstalled software . . . . . . . . . . . . . . . . . . . . . . . . . . B–8 Installing a retail version of an operating system . . . . . . . . . . . . . B–8
