Online Technical Support

For the online access to technical support information, self-solve tools, online assistance, community forums of IT experts, broad mutlivendor knowledge base, monitoring and diagnostic tools, go to http://www.hp.com/support

Preparing to Call Technical Support

If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Have the following information available when you call:

Monitor model number

Monitor serial number

Purchase date on invoice

Conditions under which the problem occurred

Error messages received

Hardware configuration

Name and version of the hardware and software you are using

26 Appendix A Troubleshooting

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HP LE1911 19-inch manual Online Technical Support Preparing to Call Technical Support