Adding or replacing memory modules

The computer has two memory module compartments. One memory module compartment is located underneath the keyboard (primary), and the other is located underneath the bottom cover (expansion). The capacity of the computer can be upgraded by: adding a memory module to the vacant primary memory module slot; adding a memory module to the vacant expansion memory module slot; or by upgrading the existing memory module in the primary memory module slot.

NOTE: Computers with dual core processors have 2 slots (1 primary and 1 expansion). Computers with quad core processors have 4 slots (2 primary and 2 expansion).

For all models:

To upgrade the existing memory module in the primary memory module slot, see Adding or replacing the primary memory module underneath the keyboard on page 45.

To add or upgrade expansion memory to your computer, see Adding or replacing the expansion memory module underneath the bottom cover on page 43.

WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module.

CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any procedure, ensure that you are discharged of static electricity by touching a grounded metal object.

NOTE: To use a dual-channel configuration when adding a second memory module, be sure that both memory modules are identical.

Adding or replacing the expansion memory module underneath the bottom cover

CAUTION: To prevent information loss or an unresponsive system:

Shut down the computer before adding or replacing memory modules. Do not remove a memory module while the computer is on, in the Sleep state, or in Hibernation.

If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system.

To add or replace the expansion memory module underneath the bottom cover:

1.Save your work and shut down the computer.

2.Disconnect AC power and external devices connected to the computer.

3.Turn the computer upside down on a flat surface, with the battery bay away from you.

4.Remove the battery (see Inserting or removing the battery on page 32).

5.Remove the bottom cover (see Removing or replacing the bottom cover on page 34).

6.If you are replacing a memory module, remove the existing memory module:

a.Pull away the retention clips (1) on each side of the memory module. The memory module tilts up.

Adding or replacing memory modules 43

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HP LW923AW manual Adding or replacing memory modules