Maintenance and Service Guide
October
Page
Contents
1 Product Description
2 Troubleshooting
3 Illustrated Parts Catalog
4 Removal and Replacement Preliminaries
5 Removal and Replacement Procedures
6 Specifications
AConnector Pin Assignments
BPower Cord Set Requirements
CScrew Listing Index
Product Description
1.1Features
Page
1.2 Clearing a Password
1.3 Power Management
1.4 Computer External Components
Front and Right Side Components (Continued)
(Continued)
Figure 1-3.Rear Panel and Left Side Components
Rear Panel and Left Side Components
Rear Panel and Left Side Components (Continued)
Figure 1-4.Keyboard Components
Keyboard Components
F12
Num lock key
Keyboard Components (Continued)
Fn key
Figure 1-5.Top Components
Top Components
Top Components (Continued)
Figure 1-6.Bottom Components
Bottom Components
Bottom Components (Continued)
1.5 Design Overview
Troubleshooting
2.1Computer Setup and Diagnostics Utilities
Selecting Computer Setup or Compaq Diagnostics
Using Computer Setup
Selecting from the File Menu
Selecting from the Security Menu
Selecting from the Advanced Menu
Advanced Menu (Continued)
2.2 Using Compaq Diagnostics
Obtaining, Saving, or Printing
Configuration Information
Obtaining, Saving, or Printing Diagnostic Test Information
Interactive
Mode
Unattended
Mode
Begin Testing
2.3 Troubleshooting Flowcharts
Flowchart 2.1—InitialTroubleshooting
Flowchart 2.2—NoPower, Part
Flowchart 2.3—NoPower, Part
Flowchart 2.4—NoPower, Part
Flowchart 2.5—NoPower, Part
Flowchart 2.6—NoVideo, Part
Flowchart 2.7—NoVideo, Part
Flowchart 2.8—NonfunctioningDocking Station (if applicable)
Flowchart 2.9—NoOperating System (OS) Loading
Flowchart 2.10—NoOS Loading from Hard Drive, Part
Flowchart 2.11—NoOS Loading from Hard Drive, Part
Flowchart 2.12—NoOS Loading from Hard Drive, Part
Flowchart 2.13—NoOS Loading from Diskette Drive
Flowchart 2.14—NoOS Loading from CD- or DVD-ROMDrive
Flowchart 2.15—NoAudio, Part
Flowchart 2.16—NoAudio, Part
Flowchart 2.17—NonfunctioningDevice
Flowchart 2.18—NonfunctioningKeyboard
Flowchart 2.19—NonfunctioningPointing Device
Flowchart 2.20—NoNetwork or Modem Connection
Illustrated Parts Catalog
3.1 Serial Number Location
3.2 Computer System Major Components
Spare Parts: Computer System Major Components
Page
Spare Parts: Computer System Major Components (Continued)
Page
Page
Page
Page
Page
Page
Page
Page
3.3Miscellaneous Plastics/Hardware Kit Components
Miscellaneous Plastics/Hardware Kit Components
Spare Part Number
3.4 Mass Storage Devices
Mass Storage Devices
3.5 Miscellaneous
Spare Parts: Miscellaneous (not illustrated) (Continued)
4.1 Tools Required
4.2 Service Considerations
Plastic Parts
Cables and Connectors
4.3Preventing Damage to Removable Drives
4.4 Preventing Electrostatic Damage
4.5Packaging and Transporting Precautions
4.6Workstation Precautions
4.7 Grounding Equipment and Methods
Typical Electrostatic Voltage Levels
Page
Removal and Replacement Procedures
5.1 Serial Number
5.2 Disassembly Sequence Chart
Disassembly Sequence Chart (Continued)
5.3Preparing the Computer for Disassembly
Page
Page
Page
Page
5.4 Computer Feet
5.5 Memory Expansion Board
Page
Page
5.6 Mini PCI Communications Board
Page
Page
5.7Connector Cover
5.8 LED Cover
Page
5.9 Keyboard
Page
Page
Page
5.10 Display
Page
Page
Page
5.11 Top Cover
Page
Page
Page
Page
5.12 Speaker Assembly
Page
5.13Display Release Assembly
Page
5.14 TouchPad
Page
Page
5.15 Fan
Page
5.16 Processor
Page
5.17 Disk Cell RTC Battery
Page
5.18 System Board
Page
Page
Page
Page
5.19Modem Cable
Page
Specifications
Computer (Continued)
15.0-inchUXGA, TFT Display
15.0-inchSXGA+, TFT Display
15.0-inchXGA, TFT Display
14.1-inchXGA, TFT Display
Hard Drives
Hard Drives (Continued)
Diskette Drive
CD-ROMDrive
DVD-ROMDrive
CD-RWDrive
External AC Adapter
8-cell,Li ion Battery Pack
System DMA
System Interrupts
System I/O Addresses
System I/O Addresses (Continued)
Page
System Memory Map
Connector Pin Assignments
Table A-2
RJ-11Modem
Table A-3
Universal Serial Bus
Table A-4
S-Video
Table A-5
Parallel
Table A-6
External Monitor
Table A-7
Stereo Speaker/Headphone
Table A-8
Microphone
Power Cord Set Requirements
3-ConductorPower Cord Set
General Requirements
Country-SpecificRequirements
Notes
Screw Listing
Table C-1
Phillips M3.0 × 4.0 Screw
Figure C-1.Phillips M3.0 × 4.0 Screw Location
Phillips M3.0 × 4.0 Screw (Continued)
Figure C-2.Phillips M3.0 × 4.0 Screw Locations
Table C-2
Phillips M2.0 × 5.5 Screw
Figure C-3.Phillips M2.0 × 5.5 Screw Locations
Phillips M2.0 × 5.5 Screw (Continued)
Figure C-4.Phillips M2.0 × 5.5 Screw Locations
Table C-3
Phillips M2.0 × 10.0 Screw
Figure C-5.Phillips M2.0 × 10.0 Screw Locations
Phillips M2.0 × 10.0 Screw (Continued)
Figure C-6.Phillips M2.0 × 10.0 Screw Locations
Table C-4
Phillips M2.0 × 4.0 Screw
Figure C-7.Phillips M2.0 × 4.0 Screw Locations
Phillips M2.0 × 4.0 Screw (Continued)
Figure C-8.Phillips M2.0 × 4.0 Screw Locations
Figure C-9.Phillips M2.0 × 4.0 Screw Locations
Figure C-10.Phillips M2.0 × 4.0 Screw Locations
Figure C-11.Phillips M2.0 × 4.0 Screw Locations
Figure C-12.Phillips M2.0 × 4.0 Screw Locations
Table C-5
Phillips M2.5 × 9.0 Screw
Figure C-13.Phillips M2.5 × 9.0 Screw Locations
Table C-6
Phillips M2.0 × 8.0 Screw
Figure C-14.Phillips M2.0 × 8.0 Screw Locations
Phillips M2.0 × 8.0 Screw (Continued)
Figure C-15.Phillips M2.0 × 8.0 Screw Locations
Figure C-16.Phillips M2.0 × 8.0 Screw Locations
Figure C-17.Phillips M2.0 × 8.0 Screw Locations
Index