HP Evo Flowchart 2.17—NonfunctioningDevice

Troubleshooting

Flowchart 2.17—Nonfunctioning Device

Nonfunctioning

Device.

					Reseat
					device.
			Unplug the nonfunctioning device from
			the notebook, inspect cables and plugs for
			bent or broken pins or other damage.
						Y
	Clear				Any physical			Fix or
								replace
	CMOS.
					device detected?
								broken item.
				N
	Reattach device.				Possible bad			Go to
	Close notebook,
					hard drive.			Section 2.9,
	plug in power,				Replace drive.			No OS Loading.
	and reboot.
		N							N
				Possible bad NIC.
	Device							Device
					Replace card.
	boots				If integrated NIC,			boots
	properly?				replace system			properly?
Y					board.		Y
	Done				Possible bad			Done
					diskette drive.
					Replace drive.

Maintenance and Service Guide 2–27