HP Evo Flowchart 2.18—NonfunctioningKeyboard

Troubleshooting

Flowchart 2.18—Nonfunctioning Keyboard

Keyboard

not operating

properly.

Connect notebook

to good external

keyboard.

	N
External		Replace
device		system
works?		board.

Y

Reseat internal

keyboard connector (if applicable).

N

Replace internal

OK? keyboard or cable.

Y

Y

Done OK? Done

N

Replace system board.

2–28 Maintenance and Service Guide