Symptoms

 

 

 

 

 

 

 

Video

Audio

Solutions

 

 

 

 

 

No video

No audio

Check to see if the TV power cord is plugged into a

 

 

 

 

power outlet.

 

 

 

 

 

 

 

Try another channel in case of station trouble.

 

 

 

 

 

Ensure the remote control codes are properly programmed.

Check cable connections.

Adjust brightness and audio controls.

Press the Source button to select the correct input source.

Make sure a PC is not connected with an HDMI input.

Unplug any HDMI connections and plug them back in.

No color

Normal audio

Adjust the color settings.

 

 

Change the channel.

Digitalization of

Audio break up

Reposition the ATSC (digital) antenna.

image or image

 

Check signal meter. If the signal is weak, add a

freeze up

 

 

signal booster to boost the signal strength.

Normal video

Wrong audio

Verify that the audio mode is set to stereo or mono,

 

 

 

not SAP.

 

 

Check to see if there is a problem with the audio

 

 

 

setting for HDMI. If so, use analog audio.

 

 

Make sure the audio input matches the output. For

 

 

 

example, set the audio of HDMI to linear PCM.

Black box on

Normal audio

Verify that the CC (Closed Caption) Analog settings

screen

 

 

are set to something other than T1, T2, T3, or T4.

Normal video

Normal audio

Replace the remote control batteries.

Intermittent Remote Control Operation

84HP Pavilion Plasma HDTV User’s Guide