HP Pro Ultrabook manual

HP Envy 4

Maintenance and Service Guide

IMPORTANT! This document is intended for HP authorized service providers only.

Contents

Page Page Safety warning notice Page Table of contents Page Page Page 1 Product description Page Page 2 External component identification Display Button, speakers, and subwoofer Keys Lights TouchPad Left side Page Right side Bottom 3 Illustrated parts catalog Service tag Computer major components Page Page Page Page Mass storage devices Miscellaneous parts Sequential part number listing Page Page Page Page Page 4 Removal and replacement procedures Preliminary replacement requirements Tools required Service considerations Plastic parts Grounding guidelines Electrostatic discharge damage Page Packaging and transporting guidelines Workstation guidelines Component replacement procedures Service label Display panel Page Base enclosure Page Battery Page Hard drive Page Page RTC battery Memory module Page WLAN module Page TouchPad module Fan System board Page (6) (7) (8) (9) (10) Page Heat sink RJ-45module cover Media card reader assembly (smart card reader) Subwoofer Security bracket USB/Audio board Power connector cable Speakers Power button board Keyboard Page Page Top cover WLAN antenna cables Display panel cable assembly Webcam assembly Display hinges and hinge covers Page 5Setup Utility (BIOS) and System Diagnostics Using Setup Utility Starting Setup Utility Changing the language of Setup Utility Navigating and selecting in Setup Utility Displaying system information Restoring factory settings in Setup Utility Exiting Setup Utility Updating the BIOS Determining the BIOS version Downloading a BIOS update Using System Diagnostics 6 Specifications Computer specifications 14.0-inchdisplay specifications Page 7 Backup and recovery Restoring the system Creating restore media Performing a system recovery Using the dedicated recovery partition Page Restoring using the restore media Changing the computer boot order Backing up and recovering your information Using Windows Backup and Restore Using Windows system restore points When to create restore points Create a system restore point Restore to a previous date and time 8 Power cord set requirements Requirements for all countries Requirements for specific countries and regions Page 9 Recycling Index