Service label

When ordering parts or requesting information, provide the computer serial number and model number provided on the service label, which is found on the bottom of the computer.

Item

Component

Description

 

 

 

(1)

Product name

This is the product name affixed to the front of

 

 

the computer.

 

 

 

(2)

Serial number (s/n)

This is an alphanumeric identifier that is unique to

 

 

each product.

 

 

 

(3)

Part number/Product number (p/n)

This number provides specific information about the

 

 

product’s hardware components. The part number helps

 

 

a service technician determine what components and

 

 

parts are needed.

 

 

 

(4)

Warranty period

This number describes the duration of the warranty

 

 

period for the computer.

 

 

 

(5)

Model description (select models only)

This is the alphanumeric identifier used to locate

 

 

documents, drivers, and support for the computer.

 

 

 

30 Chapter 4 Removal and replacement procedures