●Service label—Provides important information to identify your computer. When contacting support, you will probably be asked for the serial number, and possibly for the product number or the model number. Locate these numbers before you contact support.

NOTE: Your service labels will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer.

Component

(1)Product name

(2)Serial number

(3)Product number

(4)Warranty period

(5)Model number (select models only)

Component

(1)Serial number

(2)Product number

(3)Warranty period

(4)Model number (select models only)

(5)Revision number

●Regulatory label(s)—Provide(s) regulatory information about the computer.

●Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use.

14 Chapter 2 Getting to know your computer