HP R742 manual Product support, Helpful websites, Getting assistance

10 Product support

Use this section to find support information for your digital camera, including links to helpful websites and an overview of the support process.

Helpful websites

Camera tips, product	www.hp.com
registration, newsletter	Under Learn about:, click Digital Photography
subscriptions, driver and
software updates, purchase
HP supplies and accessories
Customers with disabilities	www.hp.com/hpinfo/community/accessibility (English only)
Hewlett-Packard Technical	www.hp.com/support
Support; firmware, software,
and driver updates; support
information
Windows Vista support	www.hp.com/go/windowsvista (English only)

Getting assistance

To get the best from your HP product, consult the following standard HP support offerings:

1.Consult the product documentation.

•Review “Troubleshooting” on page 33 in this document.

•Review the electronic Help section within the software.

•Refer to the camera's Help screens.

2.Visit the Hewlett-Packard Technical Support website at www.hp.com/support, or contact the store where you purchased this camera. The Hewlett-Packard Technical Support website is available to all HP customers. The Hewlett-Packard Technical Support website is the fastest source of up-to-date product information and expert assistance, including:

•Fast e-mail access to qualified online support specialists.

•Firmware, software, and driver updates for your camera.

•Valuable product and troubleshooting information for technical issues.

•Proactive product updates, support alerts, and HP newsletters (available when you register your camera).

3.HP support by phone. Support options and fees vary by product, country/region, and language. For a list of support conditions and phone numbers, visit www.hp.com/ support.

4.Post-warranty period. After the limited warranty period, help is available online at www.hp.com/support.

5.Extending or upgrading your warranty. If you would like to extend or upgrade your camera's warranty, please contact the store where you bought the camera or check the HP Care Pack offers at www.hp.com/support.

6.If you already purchased an HP Care Pack Service, please check the support conditions on your contract.

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