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Troubleshooting

Solving Common Problems

The following table lists possible problems, the possible cause of each problem, and the recommended solutions.

Problem

Possible Cause

Solution

 

 

 

Screen is blank.

Power cord is

Connect the

 

disconnected.

power cord.

 

 

 

 

Power switch is off.

Turn on power.

 

 

 

 

Video cable is

Connect video cable

 

improperly connected.

properly.

 

 

 

 

Screen blanking utility is

Depress any key on the

 

active.

keyboard or move the

 

 

mouse.

 

 

 

Image appears

Brightness and contrast

Press the Menu button

blurred, indistinct, or

are too low.

to access the OSD

too dark.

 

menu. Select the

 

 

Brightness or Contrast

 

 

menu and adjust the

 

 

screen as needed.

 

 

 

User’s Guide

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