Troubleshooting
Using the Worldwide Web
Before contacting customer services, refer to the support web site at: http://www.hp.com/go/support
Preparing to Call Technical Support
If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Have the following information available when you call:
■The monitor
■Monitor model number
■Serial number for the monitor
■Purchase date on invoice
■Conditions under which the problem occurred
■Error messages received
■Hardware configuration
■Hardware and software you are using
User’s Guide |
