Troubleshooting

Problem

Possible Cause

Solution

 

 

 

Image is not

Position may need

Press the Menu button

centered.

adjustment.

to access the OSD

 

 

menu. Select Position to

 

 

adjust the horizontal or

 

 

vertical position of the

 

 

image.

 

 

 

“Check Signal

Monitor video cable is

Connect the 15-pin

Cable” is displayed

disconnected.

monitor video cable to

on screen.

 

the computer. Be sure

 

 

that the computer power

 

 

is on.

“Video Mode Not Supported” is displayed on screen.

Video resolution and/or refresh rate are set higher than what your monitor supports.

Restart your computer and enter Safe Mode. Change your settings to a supported setting (see “Technical Specifications”). Restart your computer so that the new settings take effect.

Monitor is

There is not enough air

overheating.

space to allow proper

 

ventilation.

Leave at least 3 inches (76 mm) of ventilation space around the monitor.

A–2

User’s Guide