Troubleshooting

Table 4-2 Troubleshooting Criteria

Problem

Description

Solution

Can not boot using VGA console.

The PA-RISC server systems do not

Serial console must be used.

 

support VGA as a console.

 

CDE does not start on the graphics

After booting CDE does not come up

CDE starts at run level 3. Check your

display.

on the HP PCI AMD Radeon 7000

run level with who -rcommand.

 

Graphics Adapter display.

Change it with the command

 

 

/sbin/init 3.

 

 

Check your /etc/dt/config/

 

 

Xservers file, if it exists. There

 

 

should be a line at the bottom such as

 

 

* Local@console

 

 

/usr/bin/X11/X :0 that is not

 

 

commented out. This line might get

 

 

commented out by the system if there

 

 

is no mouse or graphics.

 

 

Is a keyboard and mouse attached?

 

 

The Xserver will not start unless a

 

 

mouse and keyboard are attached.

 

 

Is the Xserver configured with the

 

 

correct /dev/gvid devices?

OpenGL applications do not work.

3D applications fail to run or run very

Accelerated 3D is not supported on the

 

slowly.

HP PCI AMD Radeon 7000 Graphics

 

 

Adapter. Some 3D applications may

 

 

run through emulation mode at greatly

 

 

reduced performance.

Blank or corrupt screen.

The dtlogin process is running but

 

the monitor is blank or corrupted.

Visual noise is present on the

Flashes, dots, or other random

monitor.

artifacts are present on the monitor.

Is the monitor connected to the correct display connection on the HP PCI AMD Radeon 7000 Graphics Adapter?

Does the monitor support the resolution and refresh rate that the Xserver is running at?

At high resolutions and refresh rates this type of problem can occur on some monitors.

Use only the cables provided with the monitors.

Lower the refresh rate and/or resolution.

28 HP-UX Configuration