Table 3-2 Troubleshooting Criteria (continued)

Problem

Description

Solution

Blank or corrupt screen display.

The DECW$SERVER_0 process is

Is the screen saver active? Press a KB

 

running as is DTGREET, but the screen

key or move the mouse.

 

is blank or corrupt.

Is the monitor connected to the VGA

 

 

 

 

output on the HP PCI AMD Radeon

 

 

7000 Graphics Adapter card?

 

 

Does the monitor support the

 

 

resolution and refresh rate being used?

 

 

Some monitors may need to be

 

 

manually adjusted using their front

 

 

panel controls.

 

 

Are you connected to the HP PCI AMD

 

 

Radeon 7000 Graphics Adapter card

 

 

or to the embedded graphics option?

Visual noise or anomalies on the

Flashes of dots or other random

This type of problem can arise at high

screen.

artifacts on the screen.

resolutions and refresh rates.

 

 

Use only high quality cables and

 

 

connectors.

 

 

Change orientation of the monitor

 

 

which may be exposed to RF

 

 

interference.

 

 

Lower the refresh rate or the

 

 

resolution.

 

 

 

Troubleshooting 19