Table 3-2 Troubleshooting Criteria (continued)

Problem

Description

Blank or corrupt screen display.

The DECW$SERVER_0 process is

 

running as is DTGREET, but the screen

 

is blank or corrupt.

Visual noise or anomalies on the

Flashes of dots or other random

screen.

artifacts on the screen.

Solution

Is the screen saver active? Press a KB key or move the mouse.

Is the monitor connected to the VGA output on the HP PCI AMD Radeon 7000 Graphics Adapter card?

Does the monitor support the resolution and refresh rate being used? Some monitors may need to be manually adjusted using their front panel controls.

Are you connected to the HP PCI AMD Radeon 7000 Graphics Adapter card or to the embedded graphics option?

This type of problem can arise at high resolutions and refresh rates.

Use only high quality cables and connectors.

Change orientation of the monitor which may be exposed to RF interference.

Lower the refresh rate or the resolution.

Troubleshooting 19

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HP UX 11i v2 Networking Software manual Blank or corrupt screen display DECW$SERVER0 process is