The ioscan command lists no devices.

Diagnosis: If the system is running HP-UX 11i v3, the system might have legacy mode disabled. To find out, issue the following command.

#insf -Lv

Correction: If legacy mode is disabled, issue the following command to get the DVD-ROM device name (add an “N” to the ioscan command options). Do not enable legacy mode without talking to the system administrator responsible for the Ignite-UX server.

#ioscan -fNnkC disk more

Explore

You can navigate the output of the more command, including the ioscan -C disk -f-n-k more command above, with the following shortcuts:

•space – Scroll down one page of the listing.

•j – Scroll down one line of the listing.

•k – Scroll up one line of the listing.

•q – Quit.

See ioscan(1M).

See mkdir(1).

See mount(2).

See mount(1M) by issuing the command

#man 1M mount2.Make sure you are installing a later version of Ignite-UX on the system.

Procedure

a.Get the version of Ignite-UX currently installed on the server, if it is already installed:

#swlist Ignite-UX

b.Get the version of Ignite-UX from the OE DVD:

#swlist -s /dvdrom grep Ignite-UX

Common Errors

ERROR: Software “Ignite-UX” was not found on host “system_name:/”.

Diagnosis: Depending on the command you issued, Ignite-UX is not currently installed on the server or it's not on the DVD currently in the drive.

Correction: If Ignite-UX is not installed on the server, continue to the next step. If Ignite-UX is not on the DVD, replace the DVD with another in the media set. Remember to unmount the current DVD in order to extract it from the drive.

ERROR: The expected depot or root does not exist at “/dvdrom”.

ERROR: There is currently no depot software on host “hostname” at location “/dvdrom”. Make sure that an absolute pathname is specified for location (beginning with “/”).

Diagnosis: The DVD is no longer mounted at /dvdrom or you have typed the wrong directory name.

Correction: Check for typos. You can use bdf to check the name of the DVD mount point. If the DVD is not mounted, mount it as described in the previous step.

Explore

For an overview on getting and installing Ignite-UX, see the Ignite-UX Administration Guide available at http:// www.docs.hp.com/en/IUX/infolib.html. For detailed information, see the white paper Installing and Updating Ignite-UX, available at http://www.docs.hp.com/en/IUX/infolib.html.

10 Setting up an Ignite-UX Server