Audio problems

Problem

Possible cause

Solution

 

 

 

The docking station speakers

The docking station speakers are

Adjust the volume using the

have little or no volume.

muted or the volume is set too

volume scroll zone.

 

low.

 

 

 

 

 

The docking station is not

Connect the AC adapter from the

 

connected to AC power.

docking station to an AC outlet.

 

 

 

 

Headphones or other audio

Unplug the headphones or other

 

device is connected to the

audio device connected to the

 

headphone jack of the docking

headphone jack of the docking

 

station or computer, muting the

station or computer.

 

docking station speakers.

 

 

 

 

 

The computer is not docked

Redock the computer.

 

correctly.

 

 

 

 

The volume level does not

The volume scroll zone is not

When increasing volume, slide

increase or decrease.

being used correctly.

your finger from left to right on the

 

 

volume scroll zone, or tap the plus

 

 

sign.

 

 

When decreasing volume, slide

 

 

your finger from right to left on the

 

 

volume scroll zone, or tap the

 

 

minus sign.

 

 

 

Headphones or other audio

Headphones or other audio

Disconnect the headphones or

device connected to the docking

device is connected to the

other audio device from the

station do not produce sound.

headphone jack on the computer.

headphone jack on the computer.

 

Using the headphone jack on the

 

 

computer mutes docking station

 

 

sound.

 

A microphone connected to the computer does not work.

A microphone is connected to the docking station. While a microphone is connected to the docking station, the microphone jack on the computer is disabled.

Either use the microphone connected to the docking station or disconnect it.

A connected home entertainment

Audio is not connected properly.

Be sure that the docking station is

system does not have audio.

 

properly connected to the home

 

 

entertainment system.

A connected home entertainment

The home entertainment system

Be sure that your home

system does not experience

may not support digital audio.

entertainment system is S/PDIF

surround sound.

 

compatible.

ENWW

Solving common problems 35

Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/

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HP XB4000 manual Audio problems