4 Troubleshooting
Solving common problems
The following tables list possible problems and the recommended solutions.
General use and connection problems
Problem | Possible cause | Solution |
The connection indicator light is | The computer is not powered on. | Turn on the computer. |
not on. | The docking station is not | Connect the AC adapter to the |
| ||
| connected to AC power. | docking station and to an AC |
|
| outlet. |
| The expansion cable on the | Disconnect the expansion cable |
| docking station is not fully | from the computer, and then |
| connected to the expansion port | reconnect the cable to the |
| on the computer. | expansion port on the computer. |
| The computer is in sleep, standby | Exit sleep, standby or hibernation. |
| or hibernation. |
|
The computer shuts down | The docking station is not | Connect the AC adapter to the |
unexpectedly. | connected to AC power, draining | docking station and to an AC |
| the computer battery. | outlet. |
The ports or jacks on the docking | The docking station is not | Connect the AC adapter to the |
station are not working. | connected to AC power. | docking station and to an AC |
|
| outlet. |
| The computer is not docked | Redock the computer. |
| correctly. |
|
The optional wireless keyboard or | The wireless receiver is not | Connect the wireless receiver to a |
mouse does not work. | connected to a USB port. | USB port. |
| The wireless receiver and | Synchronize the devices by |
| keyboard or mouse have not been | pressing the appropriate buttons. |
| synchronized. |
|
| The wireless keyboard or mouse | Be sure that batteries are inserted |
| has no battery power. | correctly in the wireless keyboard |
|
| or mouse and that the batteries |
|
| are functional. |
34 Chapter 4 Troubleshooting | ENWW |
Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/
